Rehab Administrative Assistant

FALCON HOME HEALTH AND HOSPICE; Dallas (TX); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Presbyterian Village North is seeking a full-time Rehab Administrative Assistant to join our Rehabilitation Team. The role emphasizes multitasking and teamwork to support therapy services across campuses.

Responsibilities include scheduling, data entry, family communication, insurance verification, and participation in weekly rehab meetings. A High School Diploma or GED and clerical experience are required.

Qualifications

• Requires high school diploma or GED and clerical experience.
• Proficiency with MS Word and Excel is expected.
• Strong teamwork and communication skills are essential.

Responsibilities

• Assist in administrative tasks, project coordination, and scheduling for the rehab department across campuses.
• Support therapy staff with daily coordination and communication with families.
• Maintain safety awareness and report hazards.
• Enter data and assist with insurance verification for outpatient therapy services.
• Participate in rehab meetings and perform other duties as assigned.

Skills

Multi-tasking

Teamwork

Verbal & written communication

Attention to detail

Computer proficiency

Education

High School Diploma or GED

Tools

MS Word

MS Excel

Adobe

Therapy billing software

Job description

Presbyterian Village North is currently hiring a Full-Time Rehab Administrative Assistant to join our fantastic Rehabilitation Team!

A strong Administrator in the Therapy world that can master multi-tasking and teamwork. Come help others and make their Moments Matter!

Full time - Monday - Friday!

With a shared legacy in business and healthcare innovation, Forefront Living's family of care-oriented organizations blend values built on compassion and faith with high-quality Senior Care, Long-term Care, Alzheimer’s and Memory care, Skilled Nursing and Rehabilitation Therapies, Hospice and Palliative Care.

These senior care services, along with the celebration of independent living at our senior lifestyle communities, combine to bring deeper meaning to every phase of life for people of all faiths, regardless of race, gender, color, religion, national origin or disability. Forefront Living is the not-for-profit, faith-based parent of Presbyterian Village North, Faith Presbyterian Hospice, and the T. Boone Pickens Hospice and Palliative Care Center.

ESSENTIAL DUTIES:

• Model a service attitude towards others, takes ownership in solving problems and takes the initiative to make things better, is friendly and courteous to residents, patients, visitors, and co-workers
• Administrative tasks, projects and coordination of therapy departments at multiple campuses, as assigned by supervisor
• Ensure resident/patient, visitor, and co-worker safety by remaining aware of and reporting any new or existing safety hazards
• Computer data entry as assigned by supervisor, basic knowledge of MS Word, MS Excel and Adobe.
• Daily therapist/patient scheduling, communicating with patient’s families and communication with nursing team
• Manage facility Durable Medical Equipment (DME), including maintaining equipment logs and organizing and track department supplies and their utilization
• Place and receive orders for department supplies
• Assist in cleaning and maintenance of treatment areas(s) and equipment
• Attend weekly Rehab meetings and other meetings as assigned by supervisor
• Other duties as assigned by Community Rehab/Wellness Directors or Medicare Rehab Manager

MINIMUM QUALIFICATIONS:

• High School Diploma or GED required
• 1-2 years Admin./Clerical experience required
• Able to successfully complete on the job training with the Physical, Occupational and Speech Therapy staff
• Demonstrates computer proficiency with therapy billing and clinical software
• Administrative experience, strong in MS Office and MS Excel required

Ability to assist with insurance verification for Outpatient Therapy services.

• Proficient ability to communicate orally and in writing in the English language and to organize work effectively
• Ability to work effectively as part of a healthcare team, to share information freely, to use and seek supervision and consultation verbally and in writing, and to be able to follow both verbal and written instructions
• Ability to adjust to changing conditions, frequent demands and stressful situations
• Genuine caring for and interest in the care of mature adults, persons with handicap and hospice patients
• Ability to perform work tasks within the Physical Demand Requirements
• Ability to comply with the Resident Bill of Rights and the Employee Responsibilities
• Ability to comply with organizational and departmental safety policies and procedures