Rehab Services Resource & Staffing Coordinator

Northwestern Medicine; Tinley Park (IL); On-site; USD 52,000 - 78,000; Full time

Job summary

Northwestern Medicine's Rehabilitation Services locus seeks a Resource Coordinator to support department operations and patient care. You will supervise staff, coordinate daily activities, and help drive quality initiatives in collaboration with RS leadership.

You will mentor therapists and interns, ensure timely services, and maintain strong physician and interdepartmental relationships while upholding patient-centered care and compliance with policies.

Qualifications

• Bachelor's degree in a clinical field (e.g. OT, PT, SLP).
• 3 years of experience in the field of expertise.

Responsibilities

• Collaborate with manager/director on patient care and department operations.
• Maintain open communication within Rehabilitative Services and leaders across the organization.
• Coordinate daily work activities of staff, including scheduling and time management.
• Enforce policies, train new employees, and monitor education programs.
• Ensure patients are scheduled and receive appropriate service intensity.
• Assess staffing levels and assist in hiring orientations and 90-day onboarding.
• Provide timely feedback and address performance gaps with action plans.
• Identify problems in processes or personnel and propose improvements.
• Assist in developing policies reflecting current operational standards.
• Participate in planning, development, and implementation of initiatives.
• Monitor clinical metrics and compliance on an ongoing basis.
• Model professionalism and lead in team-building to improve patient care.
• Foster respectful communication and recognize team contributions.
• Use service recovery skills to solve issues and keep leaders informed.
• Provide input for equipment purchases and authorize supplies.
• Direct Patient Care: Perform evaluations and treatments at an advanced/expert level.
• Provide supervision and education to staff and students; guide clinical growth.
• Educate the public and clinicians about roles, prevention, and wellness.

Education

Bachelor’s degree in a clinical field

Job description

Northwestern Medicine's Rehabilitation Services locus seeks a Resource Coordinator to support department operations and patient care. You will supervise staff, coordinate daily activities, and help drive quality initiatives in collaboration with RS leadership.

You will mentor therapists and interns, ensure timely services, and maintain strong physician and interdepartmental relationships while upholding patient-centered care and compliance with policies.