Rehab Scheduling & Billing Support Specialist

UVM Health; Vermont; Hybrid; USD 34,000 - 46,000; Full time

Job summary

UVM Health in Vermont is seeking a Rehab Support Specialist to supervise a seamless patient experience from scheduling through billing and insurance coordination. You will coordinate outpatient scheduling, support billing activities, verify insurance, and act as a friendly point of contact for patients and providers.

We value professionalism, attention to detail, and HIPAA compliance, with opportunities for growth within our Rehabilitation Services team and a collaborative work environment.

Qualifications

• High School Diploma or equivalent required.
• Strong organizational, communication, and customer service skills.
• Ability to prioritize multiple tasks in a busy healthcare environment.
• Proficiency with computers and office software applications.

Responsibilities

• Coordinate outpatient therapy scheduling and appointment management
• Support inpatient and outpatient billing processes
• Verify insurance coverage and obtain necessary authorizations
• Serve as a welcoming point of contact for patients, families, providers, and insurance representatives
• Maintain accurate records while ensuring patient confidentiality and HIPAA compliance
• Assist with day-to-day office operations and administrative functions
• Collaborate with therapists, physicians, and support staff to facilitate excellent patient care
• Demonstrate proficiency in departmental core accountabilities
• Participate in ongoing professional development and process improvement initiatives

Skills

Organizational skills

Communication skills

Customer service

Task prioritization

Computer proficiency

Education

High School Diploma or equivalent

Associate Degree

BLS Certification

Tools

Microsoft Office

Job description

UVM Health in Vermont is seeking a Rehab Support Specialist to supervise a seamless patient experience from scheduling through billing and insurance coordination. You will coordinate outpatient scheduling, support billing activities, verify insurance, and act as a friendly point of contact for patients and providers.

We value professionalism, attention to detail, and HIPAA compliance, with opportunities for growth within our Rehabilitation Services team and a collaborative work environment.