Rehab Patient Services Coordinator

Down East Community Hospital; Machias (ME); On-site; USD 32,000 - 52,000; Full time

Job summary

Down East Community Hospital is seeking an organized Rehabilitation Clerk to support the Rehabilitation Services Director and therapy staff. This role involves scheduling patients, registering outpatients, verifying insurance coverage for therapy, and maintaining daily departmental operations.

The position requires strong communication, basic computer skills, and the ability to work with diverse teams to ensure efficient patient flow and accurate record-keeping.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and patient interaction skills.
• Computer literacy, familiarity with hospital billing and insurance for therapy.
• Ability to learn new skills, flexible with scheduling, and strong organizational abilities.

Responsibilities

• Greet, register, and schedule all outpatients.
• Answer and screen phone calls; ensure referrals are complete.
• Coordinate with physician offices to verify patient information and insurance.
• Input pre-authorizations and visit authorizations into CERNER and NetHealth.
• Scan relevant documents into EMR and maintain patient records.
• Maintain supplies and department forms; assist therapists as needed.
• Transport patients as required and support treatment sessions.

Skills

Communication

Scheduling

Customer service

Education

High school diploma

Tools

Microsoft Office

CERNER

NetHealth

Job description

Down East Community Hospital is seeking an organized Rehabilitation Clerk to support the Rehabilitation Services Director and therapy staff. This role involves scheduling patients, registering outpatients, verifying insurance coverage for therapy, and maintaining daily departmental operations.

The position requires strong communication, basic computer skills, and the ability to work with diverse teams to ensure efficient patient flow and accurate record-keeping.