Rehab Operations Coordinator: Patient Care Scheduling

Nicklaus Children's Health System; Ohio; On-site; USD 35,000 - 55,000; Full time

Job summary

Nicklaus Children's Health System is seeking an Rehab/Therapy support staff member to assist with patient care, scheduling, and care coordination at the Miami Lakes rehab center. The role includes handling Plan of Care communications, charge reconciliation, and EMR documentation, while maintaining environment and equipment standards.

The candidate should have CPR AED certification, clerical experience, and strong customer service and organizational skills.

Qualifications

• Active American Heart Association CPR AED certification.
• Previous customer service or clerical experience.
• Two years of college coursework preferred; healthcare experience preferred; Spanish preferred.

Responsibilities

• Assist with communication to patients and caregivers about evaluation and treatment.
• Process Plan of Care communications and track updates for evaluations and re-evaluations.
• Manage daily charge reconciliation and EMR document scanning.

Skills

Customer service

Clerical experience

Communication with patients

Spanish preferred

Organizational skills

MS Office

Education

College coursework

Tools

Outlook

Word

Excel

PowerPoint

Job description

Nicklaus Children's Health System is seeking an Rehab/Therapy support staff member to assist with patient care, scheduling, and care coordination at the Miami Lakes rehab center. The role includes handling Plan of Care communications, charge reconciliation, and EMR documentation, while maintaining environment and equipment standards.

The candidate should have CPR AED certification, clerical experience, and strong customer service and organizational skills.