Registration Supervisor

Johns Hopkins Medicine; Bethesda (MD); On-site; USD 38,000 - 58,000; Full time

Job summary

Johns Hopkins Medicine in Bethesda is seeking a Registration Supervisor to manage patient registration and billing on-site from 9:00 to 5:30. You will train, evaluate, and counsel staff and ensure continuous patient service.

The role requires leadership, scheduling duties, and policy development while acting as a department resource. Experience with Word and Excel is expected, and at least two years of supervising is preferred.

Qualifications

• Two years of supervising, patient care, and registration experience preferred.
• Knowledge of department policies and procedures and work routines.
• Proficiency in Microsoft Word and Excel within one year of hire date.
• Analytical ability to plan for subordinates and assist in policy development.
• Interpersonal skills to direct up to five staff and resolve patient issues.

Responsibilities

• Oversee registration and billing of patients in the imaging department.
• Train, evaluate and counsel staff; schedule and assign work to ensure staffing.
• Assist in development of policies and procedures; serve as department resource.
• Ensure uninterrupted patient service and maintain quality care in a busy setting.

Skills

Supervising and staff leadership

Registration & patient intake

Billing processes

Communication & counseling

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

POSITION SUMMARY:

Hours: 9:00 - 5:30 On-site

Registration Supervisor reports to the Manager of the JH Imaging Bethesda. Supervises work activities of subordinates engaged in registration and billing of patients, which includes training, evaluating and counseling employees. Schedules and assigns work to ensure proper staffing and uninterrupted patient service. Assists in the development of policies and procedures; functions as resource person for department. Duties and responsibilities may vary by assigned area, but the following are characteristic of this classification.

Education:

• High school diploma or equivalent
• Associate’s degree preferred.

Work Experience:

Two years of supervising, patient care, and registration experience preferred.

Knowledge of department policies and procedures, work routines, materials and equipment used in area generally acquired during nine to twelve months on-the-job experience.

Proficiency in Microsoft Word and Excel is required within one year of hire date. (Training can be provided.) Analytical ability to do performance planning for subordinates and to assist in development of sound policies and procedures for area of responsibility. Interpersonal skills are sufficient to direct the work activities of up to five nonexempt employees and to resolve patient complaints and problems.

Salary Range: Minimum $23.32/visit - Maximum $40.82/visit. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.