Admissions & Registration Coord III

Johns Hopkins Hospital; Washington (District of Columbia); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

Employee Tuition Assistance

Career growth and development

Benefits package

Job summary

Johns Hopkins Hospital in Baltimore, MD is seeking an Admissions and Registration Coordinator to manage non-clinical patient interactions and ensure accurate demographic and insurance data for each encounter.

You will support the care team, communicate professionally with diverse populations, and work a 3:00 pm – 11:30 pm shift in a fast-paced, 24/7 setting while mastering Epic Patient Access, Grand Central, and Hospital Billing modules.

Qualifications

• High School Diploma or Equivalent required.
• Experience in healthcare/medical office preferred.
• Knowledge of EPIC patient access modules is expected.

Responsibilities

• Handle administrative aspects of the patient encounter to ensure a positive experience.
• Collect and maintain accurate demographic and insurance information for hospital accounts.
• Perform registrations, scheduling, time-of-service collections, and obtain authorizations.
• Provide same-day admission notifications to payers and support the clinical care team.

Skills

Scheduling

Registration

Billing

Order communications

Education

High School Diploma or Equivalent

Tools

EPIC Applications

Job description

Requisition #:674754 Location:Johns Hopkins Hospital, Baltimore, MD 21287 Category:Clerical and Administrative Support Schedule:Evening Shift Employment Type:Full Time

Join a fantastic global healthcare organization!

Employee and Dependent Tuition Assistance

Career growth and development

Affordable and comprehensive benefits package

Position Summary:

The Admissions and Registration Coordinator will handle administrative (non-clinical) aspects of the patient encounter to achieve an ideal patient experience, while collecting and maintaining accurate demographic and insurance information for each hospital account record/encounter. The incumbent offers friendly, courteous assistance to patients, provides support to the clinical care team, and exhibits positive and professional demeanor. The position includes, but is not limited to, working in a high-intensity, 24/7 environment and achieving proficiency in Epic Patient Access, Grand Central, and Hospital Billing modules. The Admissions and Registration Coordinator must have excellent communication and customer service skills as the position interacts with a diverse team and patient population. The role is responsible for executing activities including registrations, scheduling, time-of-service collections, and obtaining authorizations, and providing same-day admission notification to payers.

Shift:

Evening Shift, 40 hours per week, 3:00 pm - 11:30 pm, weekend and holiday work is required

Job training will take place during the day shift for 6-8 weeks.

Requirements

• High School Diploma or Equivalent
• 2 years of relevant experience in a healthcare or medical office.
• EPIC applications, including scheduling, registration, billing, order communications, etc.

Salary Range:

Minimum 20.52/hour - Maximum 33.88/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.