DIC Registration Associate

Northwell Health; Village of Lake Success (NY); On-site; USD 22,000 - 30,000; Full time

Job summary

Northwell in New York seeks a Front Desk Registration Clerk to support outpatient imaging services. You will greet patients, collect demographics and insurance data, and enter information into the department systems.

The role requires a high school diploma, strong customer service, accurate data entry (80 keystrokes per minute), and solid computer skills. Medical terminology knowledge is a plus, training provided.

Qualifications

• High School Diploma or equivalent, required.
• Previous customer service experience, required.
• Working knowledge of computer applications, required.
• Data entry skills (80 keystrokes per minute), required.
• Medical terminology knowledge, preferred.
• Ability to communicate effectively.

Responsibilities

• Performs patient registration duties at the time of appointment.
• Greets patients and collects demographic, insurance and referral information.
• Enters data into department computer systems.
• Obtains signatures on medical, legal and financial forms.
• Verifies insurance coverage and pre-certification information with carriers.
• Provides patients with information related to appointments and benefits.
• Directs patients to appropriate areas after registration.
• Reviews records to ensure accuracy of demographic, insurance and financial data.
• Performs receptionist duties and maintains the reception area.
• Responds to questions and resolves issues, informing management as needed.
• Collects and distributes required information, records and reports.
• All duties are considered essential functions under ADA; related duties may be assigned.

Skills

Customer service

Data entry

Communication

Computer applications

Medical terminology (preferred)

Education

High School Diploma or equivalent

Job description

Job Description

Performs a variety of registration and reception duties in support of outpatient access to diagnostic imaging center services.

Job Responsibility

1.Performs patient registration duties at time of appointment.

2.Greets patients and collects required demographic, insurance and referral information.

3.Enters data into department computer systems.

4.Obtains appropriate signatures on medical, legal and financial forms.

5.Verifies insurance coverage, referral and pre-certification information with third party carriers for scheduled appointment/procedure.

6.Provides patients with pertinent information related to appointment and benefits coverage/financial responsibility.

7.Directs patients to appropriate areas following registration.

8.Reviews patient registration records to ensure accuracy of demographic, insurance and financial information, as required.

9.Performs various receptionist duties and maintains reception area.

10.Responds to and resolves patient questions and issues, as needed. Informs management of complex registration issues, as needed.

11.Collects and distributes needed information, records and reports, as required.

12.Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• High School Diploma or equivalent, required.

• Previous customer service experience, required.

• Working knowledge of computer applications, required.

• Data entry skills (80 keystrokes per minute), required.

• Medical terminology knowledge, preferred.

• Ability to communicate effectively.

• Additional Salary Detail
  The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).