Admissions & Registration Coord II

Johns Hopkins Hospital; Washington (District of Columbia); On-site; USD 26,000 - 43,000; Full time

Benefits offered by this job

Tuition assistance

Career growth

Benefits package

Job summary

Johns Hopkins Hospital is hiring an Admissions and Registration Coordinator in Baltimore, MD to manage non-clinical aspects of patient encounters and maintain accurate demographic and insurance data. You will support the clinical team and ensure a welcoming, efficient patient experience in a 24/7 environment.

The role requires EPIC Patient Access proficiency, strong communication, and high accuracy in registrations, scheduling, and authorizations.

Qualifications

• Excellent communication and customer service skills.
• 1-2 years of relevant healthcare or medical office experience.
• EPIC applications (scheduling, registration, billing) experience preferred.

Responsibilities

• Handle administrative aspects of patient encounters to ensure a smooth patient experience.
• Perform registrations, scheduling, time-of-service collections, and obtaining authorizations.
• Provide same-day admission notification to payers.

Skills

Communication skills

Customer service

Education

High School Diploma or Equivalent

Tools

EPIC Applications

Job description

Requisition #:676380 Location:Johns Hopkins Hospital, Baltimore, MD 21287 Category:Clerical and Administrative Support Schedule:Evening Shift Employment Type:Full Time

Join a fantastic global healthcare organization!

Employee and Dependent Tuition Assistance

Career growth and development

Affordable and comprehensive benefits package

Position Summary

The Admissions and Registration Coordinator will handle administrative (non-clinical) aspects of the patient encounter to achieve an ideal patient experience, while collecting and maintaining accurate demographic and insurance information for each hospital account record/encounter. The incumbent offers friendly, courteous assistance to patients, provides support to the clinical care team, and exhibits positive and professional demeanor. The position includes, but is not limited to, working in a high-intensity, 24/7 environment and achieving proficiency in Epic Patient Access, Grand Central, and Hospital Billing modules. The Admissions and Registration Coordinator must have excellent communication and customer service skills as the position interacts with a diverse team and patient population. The role is responsible for executing activities including registrations, scheduling, time-of-service collections, and obtaining authorizations, and providing same-day admission notification to payers.

Shift

Evening Shift, 40 hours per week, weekend and holiday work is required.

Job training will take place during the day shift for 6-8 weeks.

Requirements

• High School Diploma or Equivalent
• 1 -2 years of relevant experience in a healthcare or medical office.
• EPIC applications, including scheduling, registration, billing, order communications, etc.

Salary Range

Minimum 18.87/hour - Maximum 31.15/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.