Registration Specialist - Overnights

Oxford Senior Living; Saint Peter (MN); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

FSA/HSA

Employee referral bonus

Longevity bonus

Voluntary accident insurance

Short-term disability (employer paid)

Clothing allowance

Tuition reimbursement

Student loan forgiveness

LiveWell Fitness Center membership

Job summary

River's Edge Hospital & Clinic is seeking a Registration Clerk for overnight 10:30pm–6:30am shifts (75 hours per two weeks). You will greet patients, register and verify demographics, and coordinate paperwork across departments.

The role requires a high school diploma or GED, strong communication, and typing skills. Employee benefits include medical, dental, vision, life, and more.

Qualifications

• High school diploma or GED required or preferred.
• Knowledge of medical terminology desirable.
• Experience with computers and office equipment.
• Excellent oral and written communication, including grammar and spelling.
• Typing ability of 50 wpm.

Responsibilities

• Greet patients and visitors promptly and courteously.
• Register patients and verify demographics and billing information.
• Assist patients with ambulatory difficulties.
• Answer telephone and route calls as appropriate.
• Coordinate paperwork and distribute forms to departments.
• Maintain lobby and work area in neat condition.
• Maintain patient confidentiality and privacy.

Skills

Medical terminology

Computer skills

Typing 50 wpm

Communication

Teamwork

Education

High school diploma or GED

Tools

Office software

Job description

Location 1900 N SUNRISE DR,Saint Peter, MN, 56082,United States

Base Pay $17.64 - $25.53 / Hour

Job Category REGISTRATION

Employee Type Non-Exempt

Description

• Responsibilities

Responsibilities

• Greet patients and visitors in a prompt, courteous, and helpful manner.
• Register patients and verify patient demographics and up-date as indicated, including verification of billing information.
• Assist patients with ambulatory difficulties.
• Answer telephone and route as appropriate.
• Coordinate paper work and distributes necessary forms to various departments.
• Maintain work area and lobby in neat and orderly manner.
• Maintain confidentiality and privacy in matters relating to patient/family.
• Adhere to River's Edge Hospital & Clinic policies and procedures.
• Maintain levels of quality that meet or exceed customer expectations through process improvement and a team oriented approach.
• Work with other staff to ensure that departmental goals and objectives are met.
• Report accurately and timely to those who require information.
• Work Excellian Registration work queues as assigned.
• Initiate problem-solving and conflict resolution skills to foster effective work relationships with peers.
• Attend meetings as required.
• Provide good communication and works effectively with co-workers, other departments and staff to ensure departmental goals and objectives are met.
• Arrive and leave work on time.
• Perform work as assigned/required.
• Maintain current awareness of changes in departmental and River's Edge Hospital & Clinic procedures and events by reviewing routed and posted information.
• Schedule patients from Emergency Department requiring IV Therapy as needed.

Departmental Responsibilities

• Maintain cash drawer.

Other Duties

• Maintain working knowledge of facility fire and disaster plans, accurately and efficiently perform duties in the event of drills and related actual situations.
• Participate in facility committees and work teams as appropriate.
• Maintain confidentiality of patient, physician and employee information.
• Assist in the orientation and training of new employees and/or students.
• Complete special projects and perform other related duties, as assigned.

Relationships

• Reports directly to the Registration Lead and the Patient Financial Services Manager.

Requirements

• High school graduate or GED.
• Prefer one year work experience, preferably in a medical office setting.
• Knowledge of medical terminology desirable.
• Experience with computers and other office equipment.
• Excellent skills in oral and written communication, including grammar, spelling, and use of punctuation.
• Ability to manage a complex work environment.
• Ability and willingness to exhibit behaviors consistent with principles for services excellence.
• Typing ability of 50 wpm.
• Ability to maintain effective relationships with patients, employees and the public.
• Ability to work with limited supervision while following directions given.

Summary

This is a full-time, .9 FTE (75 hours per two weeks) position, working overnight shifts. The shift times are from 10:30pm to 6:30am, Sunday night through Thursday night.

Employees at River’s Edge Hospital enjoy a traditional benefits package that includes medical, dental, vision, and life insurance. Other benefits include:

• Flexible Spending & Health Savings Accounts
• Employee referral bonus
• Longevity Bonus
• Voluntary accident, critical illness and hospital indemnity
• Employer paid short term disability
• Clothing Allowance
• Tuition reimbursement and Student Loan Forgiveness
• Free membership to LiveWell Fitness Center