Registration Specialist I-Float

IU Health; Indianapolis (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

IU Health seeks a Float Registration Specialist to support outpatient clinics by ensuring smooth patient flow and accurate registration processes. Onboarding includes Cerner training and shadowing with other float staff to learn multiple office workflows.

This role involves documenting patient information, scheduling appointments, handling payments, and supporting teams as needed in a dynamic healthcare environment.

Qualifications

• High School Diploma or GED required.
• Prefer relevant experience in healthcare setting.
• Ability to learn and retain medical coding (ICD-10, CPT) preferred.
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Facilitate patient flow from entry to destination in a timely, professional manner.
• Obtain and verify financial and demographic information for accurate billing and clinical outcomes.
• Schedule appointments and procedures.
• Interview patients for medical information and explain charges and policies.
• Validate and enter charges into appropriate systems; collect necessary payments.
• Answer incoming calls and direct patients and visitors appropriately.

Skills

Customer Service

Team Player

Positive Attitude

Compassion

Healthcare experience

Education

High School Diploma or GED

Tools

MS Office

Job description

POSTING

Schedule: Monday-Friday, 8:00 AM - 4:30 PM

Location: Outpatient Offices (must be flexible to work in multiple locations)

About the Role

We are seeking a F loat Registration Specialist to support outpatient clinics by ensuring smooth patient flow and accurate registration processes. This role is ideal for someone who thrives in a dynamic environment and enjoys helping teams where needed. Onboarding includes Cerner training and shadowing with other registration float employees to learn multiple office workflows.

Key Responsibilities

• Facilitate patient flow from entry to destination in a timely, professional manner


• Obtain and verify financial and demographic information for accurate billing and clinical outcomes


• Schedule appointments and procedures


• Interview patients for medical information and explain charges and policies


• Validate and enter charges into appropriate systems; collect necessary payments


• Answer incoming calls and direct patients and visitors appropriately

TopSkillsNeededforSuccess

• CustomerService


• TeamPlayer


• PositiveAttitude


• Compassion


• Healthcareexperience

Qualifications

• HighSchoolDiploma/GED required


• Preferrelevantexperienceinahealthcaresetting


• Abilitytolearnandretainmedicalcoding(ICD-10,CPT)preferred


• Abilitytointerpretinsuranceinformation;knowledgeofclinicalpracticesandmedicalterminologypreferred


• BasicproficiencyinMSOffice(Word,PowerPoint,Excel)