Registration Specialist I

IU Health; Indianapolis (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

IU Health in Indianapolis is seeking an Administrative Assistant to manage patient flow, collect demographics and financial information, and schedule appointments. You will explain charges and policies and assist with directing callers in a fast-paced hospital setting.

Ideal candidates have a High School Diploma, 0–3 years of admin experience, and proficiency in Word, PowerPoint and Excel. Attention to detail and teamwork are essential in this role.

Qualifications

• High School Diploma or GED is required.
• 0–3+ years of relevant administrative experience; prior hospital/healthcare admin experience a plus.
• Basic proficiency in MS Office (Word, PowerPoint, Excel) preferred.

Responsibilities

• Facilitates patient flow from entry to destination in a timely, accurate, and professional manner.
• Obtains information to generate accurate financial and demographic records for patients to maximize reimbursement and outcomes.
• Schedules appointments, interviews patients for medical information, explains charges and department policies.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

Attention to detail

Team focused

Self-starter

Adaptable to priorities

Education

High School Diploma

Tools

MS Word

MS PowerPoint

MS Excel

Job description

Overview

Schedule:

• Shift: Day

• Hours: M- F8-hour shift between 7am – 5:30pm

• Weekends: no

• Holidays: no

Location:

• 20444 Psychiatry Dpt BHS - NCOE

• 355 West 16th St Suite 2800 Downtown Indy

Key Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.

• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.

• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital

• Answers incoming calls and directs patients and visitors appropriately.

Skills for Success

• Attention to detail

• Team focused

• Self-starter, coachable

• Ability to adjust to changing priorities

Qualifications

• High School Diploma/GED required.

• Requires 0-3+ years relevant experience; previous administrative experience preferred.

• Experience with matrix organization and complex work environment a plus.

• Requires basic proficiency in MS office (Word, PowerPoint, Excel).