Registration Specialist I

IU Health; Indianapolis (IN); On-site; USD 35,000 - 48,000; Full time

Job summary

IU Health is seeking a Front Desk/Revenue Cycle support role at Methodist Hospital Professional Center I & II to ensure smooth patient flow. The position handles patient check-in/out, insurance verification, scheduling, and pre-registration in a busy clinic.

Responsibilities include collecting demographic info, explaining charges, and processing referrals as needed. The role requires a High School Diploma and basic MS Office skills.

Qualifications

• High School Diploma or GED required.
• Experience in a health care setting preferred.
• Ability to learn medical coding concepts (ICD-10; CPT) preferred.
• Ability to interpret insurance information and explain policies.
• Proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Facilitate patient check-in and check-out.
• Collect financial and demographic information for accurate records.
• Schedule appointments and interview patients for medical details.
• Explain charges and policies to patients.
• Validate and enter charges into systems.
• Collect payments.
• Answer calls and direct patients/visitors appropriately.

Skills

Time management

Critical thinking

Multi-tasking

Feedback receptiveness

Team oriented

Education

High School Diploma/GED

Tools

MS Office

Job description

Overview

Position Details

• Schedule: Monday-Friday, 8:00am to 4:30pm
  No holidays or weekends (Onsite)
• Location: Methodist Hospital Professional Center I & II

Top Responsibilities

• Patient check-in and check-out
• Insurance verification
• Pre-registration
• Managing work queues
• Rescheduling appointments
• Processing referrals

Top Skills for Success

• 3-6 months of medical office experience
• Strong time management and critical thinking skills
• Ability to multi-task and adapt in a fast-paced environment
• Receptive to constructive feedback
• Team-oriented mindset

Team Environment

• Fast-paced, high-volume clinic

Role Summary

Facilitates patient flow from entry to destination in a timely, accurate, and professional manner. Responsibilities include:

• Collecting financial and demographic information for accurate records
• Scheduling appointments and interviewing patients for medical details
• Explaining charges and policies
• Validating and entering charges into systems
• Collecting payments
• Answering calls and directing patients/visitors appropriately

Requirements

• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).