Patient Access & Scheduling Specialist I

IU Health; Fishers (IN); On-site; USD 33,000 - 39,000; Full time

Job summary

IU Health in Fishers, IN is seeking a patient access/scheduler to manage appointments, interview patients for medical information, explain charges and department policies, and ensure accurate records for reimbursement.

You will input charges, collect payments, answer calls, and direct patients and visitors. Requirements include high school diploma, healthcare experience preferred, and basic MS Office skills; familiarity with ICD-10/CPT coding is a plus.

Qualifications

• High School Diploma or GED required.
• Health care experience preferred.
• Ability to learn and retain medical coding (ICD-10; CPT) preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Schedules appointments and interviews patients for medical information.
• Explains charges and department policies; validates and enters charges into systems.
• Collects necessary payment and processes transactions.
• Answers incoming calls and directs patients and visitors appropriately.

Education

High School Diploma/GED

Tools

MS Office

Job description

IU Health in Fishers, IN is seeking a patient access/scheduler to manage appointments, interview patients for medical information, explain charges and department policies, and ensure accurate records for reimbursement.

You will input charges, collect payments, answer calls, and direct patients and visitors. Requirements include high school diploma, healthcare experience preferred, and basic MS Office skills; familiarity with ICD-10/CPT coding is a plus.