Registration Specialist I

IU Health; Carmel (IN); On-site; USD 35,000 - 52,000; Full time

Job summary

IU Health Concierge Behavioral Health in Carmel, IN is seeking an Administrative Assistant to ensure smooth patient flow and accurate data entry at the point of entry to the care pathway for timely reimbursement and service delivery.

The role includes scheduling appointments, collecting demographics and charges, scanning documentation, answering phones, and using CyberSource to send electronic invoices; basic MS Office skills required, with an ability to adapt to changing priorities in a

Qualifications

• High School Diploma/GED required.
• 0-3+ years relevant experience; previous administrative experience preferred.
• Experience with matrix organization and complex work environment a plus.
• Requires basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Use of CyberSource to send electronic invoices
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.
• Other duties as assigned

Job description

Schedule:

• Shift: Day
• Hours: M-F 8-5
• Weekends: no
• Holidays: no
• Location:
• IUH Concierge Behavioral Health
• 11725 North Illinois St Suite 490 Carmel, IN

Key Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Use of CyberSource to send electronic invoices
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.
• Other duties as assigned

Skills for Success

• Attention to detail
• Team focused
• Self-starter, coachable
• Ability to adjust to changing priorities
• Flexible and adaptable with new and developing processes

Qualifications

• High School Diploma/GED required.
• Requires 0-3+ years relevant experience; previous administrative experience preferred.
• Experience with matrix organization and complex work environment a plus.
• Requires basic proficiency in MS office (Word, PowerPoint, Excel).