Registration Specialist I

IU Health; Brownsburg (IN); On-site; USD 34,000 - 48,000; Full time

Job summary

IU Health Brownsburg Medical Clinic is seeking a full-time administrative scheduling coordinator to ensure smooth patient flow and accurate records at the Brownsburg Primary Care location.

You will manage scheduling, collect information for financial and clinical records, explain charges and policies, and help patients navigate care. A High School diploma and 0-3 years of administrative experience are required; experience in a matrix environment is a plus and MS Office proficiency is essential.

Qualifications

• High school diploma or GED required.
• 0-3+ years in administrative role preferred.
• Experience with matrix organization and complex work environment a plus.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Facilitates patient flow from entry to destination in a timely, accurate, and professional manner.
• Obtains information to generate accurate financial and demographic records for patients.
• Schedules appointments, interviews patients for medical information, explains charges and policies, validates and enters charges, and collects payments.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

Attention to detail

Team focus

Self-starter

Adaptability

Education

High School Diploma/GED

Job description

Schedule

Full-time M-F 8-430

Location

IUHMG M-Brownsburg Medical Clinic Primary Care

Key Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

Skills for Success

• Attention to detail
• Team focused
• Self-starter, coachable
• Ability to adjust to changing priorities

Qualifications

• High School Diploma/GED required.
• Requires 0-3+ years relevant experience; previous administrative experience preferred.
• Experience with matrix organization and complex work environment a plus.
• Requires basic proficiency in MS office (Word, PowerPoint, Excel).