Registration Specialist I

Indiana University Health; Avon (IN); On-site; USD 22,000 - 30,000; Full time

Job summary

Indiana University Health West Hospital in Avon, Indiana, seeks an Administrative Assistant to manage patient flow, schedule appointments, and ensure accurate demographic and financial records in a fast-paced multispecialty clinic.

The Day shift (Mon–Fri, 7:30 AM–4:30 PM) requires attention to detail, multitasking, and teamwork, with basic proficiency in MS Office. Prior administrative experience is preferred, with a matrix-style healthcare environment a plus.

Qualifications

• High School Diploma or GED required.
• 0-3+ years of relevant administrative experience.
• Experience with matrix organization a plus.
• Proficiency with Word, PowerPoint, and Excel.

Responsibilities

• Facilitates patient flow from entry to destination.
• Generates accurate financial and demographic records for patients.
• Schedules appointments and collects necessary information and payments.
• Answers incoming calls and directs patients and visitors.

Skills

Attention to detail

Multitask

Team focused

Self-starter

Adaptable

Education

High School Diploma or GED

Tools

MS Office

Job description

Schedule:

• Shift: Day
• Hours: M-F 730-430
• Weekends: no
• Holidays: no

Location:

• West Hospital
• Multispecialty Clinic

Key Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

Skills for Success

• Attention to detail
• Ability to multitask
• Team focused
• Self-starter, coachable
• Ability to adjust to changing priorities

Qualifications

• High School Diploma/GED required.
• Requires 0-3+ years relevant experience; previous administrative experience preferred.
• Experience with matrix organization and complex work environment a plus.
• Requires basic proficiency in MS office (Word, PowerPoint, Excel).