Registration Specialist I

Indiana University Health; Avon (IN); On-site; USD 32,000 - 45,000; Full time

Job summary

Indiana University Health in Avon, IN, is seeking an administrative professional to manage patient flow, capture accurate demographics and financial data, and schedule appointments with attention to policy details.

The role requires 0–3+ years of administrative experience, basic MS Office skills, and a willingness to work a day shift, Monday through Friday. The team emphasizes accuracy, teamwork, and adaptability in a fast-paced hospital setting.

Qualifications

• High school diploma or GED required.
• 0–3+ years relevant administrative experience preferred.
• Experience with matrix organizations and complex work environments a plus.

Responsibilities

• Facilitates patient flow from entry to destination in a timely, accurate, and professional manner.
• Gathers information to create accurate financial and demographic records for patients to ensure reimbursement and outcomes.
• Schedules appointments, collects insurance and charges information, and explains department policies and charges.
• Answers incoming calls and directs patients and visitors accordingly.

Skills

Attention to detail

Team focused

Self-starter

Adaptability

Education

High School Diploma/GED

Tools

MS Office

Job description

• Hours: M-F shifts between 8am-6pm, seeking someone who can work closing shift
• Holidays: no

Overview

Schedule:

• Shift: Day
• Hours: M-F shifts between 8am-6pm, seeking someone who can work closing shift
• Weekends: optional
• Holidays: no

Location:

• Riley Pediatrics Primary Care, West Hospital, Avon IN

Key Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information and insurance information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

Skills for Success

• Attention to detail
• Team focused
• Self-starter, coachable
• Ability to adjust to changing priorities

Qualifications

• High School Diploma/GED required.
• Requires 0-3+ years relevant experience; previous administrative experience preferred.
• Experience with matrix organization and complex work environment a plus.
• Requires basic proficiency in MS office (Word, PowerPoint, Excel).

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.