REGISTRATION SPECIALIST, FWBH - ADMITTING

Froedtert ThedaCare; West Bend (WI); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Paid time off

Tuition assistance

Academic partnership

Referral bonuses

Retirement plan 403b

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Wellness programs

Employee assistance

Moving assistance

Gym discounts

Travel benefits

Job summary

Froedtert Health in West Bend, WI is seeking a front desk Billing/Registration Clerk for on-site, 0.6 FTE. The role supports accurate patient registration, eligibility, and demographic data to ensure clean claims for third‑party payors.

Shifts are 8 hours, start between 1:30 pm and 3:00 pm, with every other weekend and rotating holidays. Strong customer service and data-entry skills are essential; familiarity with medical terminology and health‑care data systems is preferred.

Qualifications

• High school diploma required.
• 1 year of office experience preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Register patients with accurate demographics and insurance information.
• Ensure clean claims by accurate demographic and financial data entry for third‑party payors.
• Coordinate registrations of all patients and support frontline customer service.

Skills

Data entry

Customer service

Medical terminology

Office experience

Education

High School diploma

Tools

Data entry software

Job description

Discover. Achieve. Succeed. #BeHere

Location: US:WI:WEST BEND at our FROEDTERT WEST BEND HOSPITAL facility.

Job Type: On-site

FTE: 0.6

Standard Hours: 24.0

Shift: Shift 2

8‑hour shifts, start time varies between 1:30 pm and 3 pm. Position includes every other weekend and rotating holidays. Must be flexible to start early or stay later if needed.

Job Summary

Establishes accounts with accurate demographic and financial information to produce a clean claim to the third‑party payor. Ensures that all compliance forms are appropriately completed and documented on the patient's account. Efficiently coordinates registrations of all patients. Front‑line staff is the first impression for the Hospital so excellent customer skills are required of the staff member. Other duties as assigned.

Experience

A minimum of 1 year of office experience is preferred. Knowledge of medical terminology and previous experience with a data entry system as normally acquired through one‑year experience in a health‑care environment is preferred. A minimum of 1 year of customer service experience is preferred.

Education

High School diploma or equivalent is required.

Special Skills

Accurate data entry skills are critical. Interpersonal skills and excellent customer service skills are necessary to appropriately interact with patients and/or family members in all situations.

Perks & Benefits

• Paid time off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work‑life benefits available

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262‑439‑1961. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262‑439‑1961. We will attempt to fulfill all reasonable accommodation requests.