REGISTRATION SPECIALIST, FWBH - ADMITTING

Froedtert ThedaCare; West Bend (WI); On-site; USD 9,000 - 15,000; Full time

Benefits offered by this job

Paid time off

Growth opportunities

Academic partnership with MCW

Referral bonuses

403b retirement plan

Insurance benefits

Job summary

Froedtert ThedaCare West Bend Hospital is seeking a Patient Access Representative to join our on-site team. This role handles demographic and financial information to initiate patient accounts and ensure clean claims for third-party payors.

Responsibilities include accurate data entry, coordinating patient registrations, and delivering excellent front-line service. Requires at least a year of office and customer service experience and a High School diploma; knowledge of medical terminology is

Qualifications

• Minimum one year of office experience preferred.
• Knowledge of medical terminology preferred.
• Experience with a data entry system in a healthcare environment preferred.
• Minimum one year of customer service experience preferred.

Responsibilities

• Establishes accounts with accurate demographic and financial information to produce a clean claim to the third party payor.
• Ensures that all compliance forms are appropriately completed and documented on the patient's account.
• Efficiently coordinates registrations of all patients.
• Front line staff is the first impression for the Hospital, so excellent customer skills are required.
• Other duties as assigned.

Skills

Accurate data entry

Interpersonal skills

Excellent customer service

Knowledge of medical terminology

Education

High School diploma or equivalent

Tools

Data entry system

Job description

Discover. Achieve. Succeed. #BeHere

Location: US:WI:WEST BEND at our FROEDTERT WEST BEND HOSPITAL facility.

This job is ON - SITE.

FTE: 0.300000

Standard Hours: 12.00

Shift: Shift 1

Shift Details:

8 hours shifts, start time varies between 6a and 8am. Position includes every other weekend and rotating holidays. Must be flexible to start early or stay later if needed

Job Summary:

Establishes accounts with accurate demographic and financial information to produce a clean claim to the third party payor. Ensures that all compliance forms are appropriately completed and documented on the patient's account. Efficiently coordinates registrations of all patients. Front line staff is the first impression for the Hospital so excellent customer skills are required of the staff member. Other duties as assigned.

EXPERIENCE DESCRIPTION:

A minimum of 1 year of office experience is preferred. Knowledge of medical terminology and previous experience with a data entry system as normally acquired through one-year experience in a health care environment is preferred. A minimum of 1 year of customer service experience is preferred.

EDUCATION DESCRIPTION:

High School diploma or equivalent is required.

SPECIAL SKILLS DESCRIPTION:

Accurate data entry skills are critical. Interpersonal skills and excellent customer service skills are necessary to appropriately interact with patients and/or family members in all situations.

Perks & Benefits At Froedtert Health

• Paid time off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.