Registration Specialist

New York University; New York (NY); On-site; USD 70,000 - 81,180; Full time

Job summary

New York University is seeking a Registrar support professional to assist with day-to-day operations in the NYU Tandon Office of Records & Registration. You will help create and update course data, ensuring accuracy and timely updates.

The role requires liaising with Tandon and NYU offices to address inquiries and resolve scheduling and room conflicts. The ideal candidate has a Bachelor's degree and at least 3 years in registrar functions in higher education, with knowledge of FERPA and student

Qualifications

• Bachelor's Degree in a related area.
• 3+ years experience supporting registrar functions, preferably in higher education.
• 1+ years experience in higher education supporting registrar function.
• Knowledge of student services principles and practices in areas such as financial aid, bursar, registrar, enrollment services.
• Familiarity with PeopleSoft, CourseLeaf Section Scheduler, EMS, 25Live.
• Understanding of FERPA regulations.

Responsibilities

• Assist with creation, updating, and maintenance of course and class data.
• Liaise with NYU offices to address inquiries and concerns.
• Resolve scheduling and room assignment conflicts with professionalism and timeliness.
• Communicate academic, registration and enrollment policies and procedures.
• Identify potential scheduling or room conflicts proactively.

Skills

Interpersonal communication

Customer service

Attention to detail

Multitasking

Time management

Problem solving

Planning & prioritization

Diplomacy

Relationship building

Education

Bachelor's Degree in a related area

Tools

PeopleSoft

CourseLeaf Section Scheduler

Emergency Management Software (EMS)

25Live

MS Office Suite

Excel

Job description

Position Summary

Position will support the day-to-day activities of the NYU Tandon Office of Records & Registration. Assists with the creation, updating, and maintenance of course and class data. Ensures data is accurate and updated in a timely fashion. Liaises with Tandon and NYU offices to address inquiries, and concerns. Resolves scheduling, student registration and records issues with professionalism and timeliness. Position works to proactively identify potential course scheduling or room assignments conflicts. Interprets and communicates academic, registration and enrollment policies and procedures.

Qualifications

Required Education:Bachelor's Degree in a related areaRequired Experience:3+ years experience supporting registrar functions, preferably in higher education, supervision or equivalent combination of education and experience.Preferred Experience:1+ years experience in higher education supporting registrar functionRequired Skills, Knowledge and Abilities:Knowledge of students services principles and practices in areas such as financial aid, bursar, registrar, enrollment services, or an equivalent combination of education and experience. Familiarity with PeopleSoft, Course leaf Section Scheduler, Event Management Software (EMS) and 25Live. Understanding of FERPA regulations. Proven ability to apply current best practices in student record keeping; Skill and technical proficiency in electronic document management systems, student information systems, i.e. PeopleSoft and MS Office Suite, particularly Excel; Ability to analyze and problem solve; Ability to plan for and meet deadlines; Excellent interpersonal and communication skills, as well as the ability to interact with a wide variety of internal and external stakeholders (excellent customer service); Exceptional attention to detail and follow-up; Strong organizational skills and ability to multi-task and prioritize in fast-paced environment; Ability to exercise tact and diplomacy when dealing with difficult or conflicting requests; Ability to develop positive and cooperative relationships with students, faculty, staff, parents, and colleagues.

Additional Information

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $70,000.00 to USD $81,180.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items. NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.