Registration Specialist

New York University; New York (NY); On-site; USD 70,000 - 81,180; Full time

Job summary

New York University is seeking a Registrar Support professional to assist the Office of Records & Registration at NYU Tandon. The role involves maintenance of course data, responding to inquiries, and ensuring accuracy across student records.

You will liaise with campus offices and work to resolve scheduling and enrollment issues with professionalism. Ideal candidates will have a Bachelor's degree and 3+ years in registrar functions in higher education, along with strong knowledge of FERPA and

Qualifications

• Bachelor's Degree in a related area.
• 3+ years experience supporting registrar functions, preferably in higher education, supervision or an equivalent combination of education and experience.
• 1+ years experience in higher education supporting registrar function.
• Knowledge of student services principles and practices and familiarity with PeopleSoft, CourseLeaf Section Scheduler, EMS and 25Live.
• Understanding of FERPA regulations.
• Proficiency in electronic document management systems and MS Office Suite, especially Excel.

Responsibilities

• Support day-to-day activities of the NYU Tandon Office of Records & Registration.
• Assist with creation, updating, and maintenance of course and class data.
• Ensure data is accurate and updated in a timely fashion; liaise with NYU offices to address inquiries and concerns.
• Resolve scheduling, student registration and records issues with professionalism and timeliness.
• Identify potential course scheduling or room assignment conflicts and communicate effectively.

Skills

PeopleSoft

CourseLeaf Scheduler

EMS

25Live

FERPA

Excel

Student information systems

Communication

Organizational

Multi-tasking

Education

Bachelor's Degree in related area

Tools

MS Office Suite

Job description

Position Summary

Position will support the day-to‑day activities of the NYU Tandon Office of Records & Registration. Assists with the creation, updating, and maintenance of course and class data. Ensures data is accurate and updated in a timely fashion. Liaises with Tandon and NYU offices to address inquiries and concerns. Resolves scheduling, student registration and records issues with professionalism and timeliness. Works proactively to identify potential course scheduling or room assignment conflicts. Interprets and communicates academic, registration and enrollment policies and procedures.

Qualifications

• Required Education: Bachelor's Degree in a related area
• Required Experience: 3+ years experience supporting registrar functions, preferably in higher education, supervision or an equivalent combination of education and experience.
• Preferred Experience: 1+ years experience in higher education supporting registrar function.
• Required Skills, Knowledge and Abilities:

  Knowledge of student services principles and practices in areas such as financial aid, bursar, registrar, enrollment services, or an equivalent combination of education and experience. Familiarity with PeopleSoft, Course leaf Section Scheduler, Event Management Software (EMS) and 25Live. Understanding of FERPA regulations. Proven ability to apply current best practices in student record keeping; skill and technical proficiency in electronic document management systems, student information systems, i.e. PeopleSoft and MS Office Suite, particularly Excel; ability to analyze and problem solve; ability to plan for and meet deadlines; excellent interpersonal and communication skills, as well as the ability to interact with a wide variety of internal and external stakeholders (excellent customer service); exceptional attention to detail and follow‑up; strong organizational skills and ability to multi‑task and prioritize in a fast‑paced environment; ability to exercise tact and diplomacy when dealing with difficult or conflicting requests; ability to develop positive and cooperative relationships with students, faculty, staff, parents, and colleagues.

Additional Information

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $70,000.00 to USD $81,180.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items. NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen. NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.