Registration Scheduling Specialist

Main Line Health; Willistown Township (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition reimbursement

Paid time off

Free employee parking

Employee discounts

Job summary

Main Line Health is seeking a Registration Scheduling Specialist at Paoli Hospital to be the first point of contact for patients, collecting data and delivering empathetic service. The role supports patient understanding of finances and available services, with a focus on accuracy and courteous communication.

Eligible for tuition reimbursement up to $6,000 annually and potential benefits like paid time off and free parking.

Qualifications

• 2+ years of customer service experience.
• Excellent customer service and computer skills.
• Preferred: 2+ years of registration experience in a medical setting; knowledge of medical terminology; knowledge of insurance and third party reimbursement.

Responsibilities

• Be the first point of contact for patients and collect/verify accurate data.
• Interact with nursing staff, departments, physician offices, and public to provide outstanding service.
• Promote and explain services, financial responsibilities, and available resources to patients.

Skills

Customer service

Communication skills

Computer literacy

Education

High school diploma

Job description

Could you be our next Registration Scheduling Specialist at Paoli Hospital?

Why work as a Registration Scheduling Specialist with Main Line Health?

As one of the first points of contact for new patients, you make the first impression! As you collect and capture accurate patient data, you have the opportunity to provide excellent, empathetic customer service. As an ambassador for patients, you help them understand their financial responsibility, services available to them, and more.

Develop and Grow Your Career!

Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status.

Get Involved!

Use your engaging communication skills to interact with nursing staff, other departments, physician offices, medical offices and the general public as needed to provide outstanding service.

Join the Team!

Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care.

Position-Specific Benefits include:

You are eligible for up to 120 hours of paid time off per year based on your Full or Part Time status. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free!

Position:

Registration Scheduling Specialist

Shift:

Rotating Schedule

Week 1: 2:30PM-11PM (Mon-Thurs), 2:30PM-11PM (Sat)

Week 2: 2:30PM-11PM (Sun), 2:30PM-11PM (Tues-Fri)

Experience:

Required:

• 2+ years of customer service experience.
• Excellent customer service and computer skills.

Preferred:

• Minimum of 2 years of registration experience in a medical setting.
• Knowledge of medical terminology.
• Knowledge of insurance and third party reimbursement.

Education:

High school diploma preferred.

Licensures/Certifications:

N/A