Registration Scheduling Specialist

Main Line Health; Glen Mills (Delaware County); On-site; USD 36,000 - 48,000; Full time

Job summary

Main Line Health Center in Concordville is seeking a Registration Scheduling Specialist. This role involves welcoming patients, gathering accurate data, and explaining financial responsibilities with a focus on empathetic service.

You will interact with nursing staff, departments, physician and medical offices, and the general public to ensure a positive patient experience and accurate data capture. A strong customer service orientation and ability to navigate medical terminology are essential.

Qualifications

• 2+ years of customer service experience.
• Excellent customer service and computer skills.
• Minimum of 2 years of registration experience in a medical setting.
• Knowledge of medical terminology.
• Knowledge of insurance and third party reimbursement.

Responsibilities

• Interact with nursing staff, other departments, physician offices, medical offices and the general public to provide outstanding service.
• Collect and capture accurate patient data and explain financial responsibility to patients.
• Support team and ensure a smooth registration process for patients.

Skills

Customer service

Computer skills

Communication

Education

High school diploma

Job description

Could you be our next Registration Scheduling Specialist at our Main Line Health Center in Concordville?

Why work as a Registration Scheduling Specialist with Main Line Health?

As one of the first points of contact for new patients, you make the first impression! As you collect and capture accurate patient data, you have the opportunity to provide excellent, empathetic customer service. As an ambassador for patients, you help them understand their financial responsibility, services available to them, and more.

Develop and Grow Your Career!

Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status.

Get Involved!

Use your engaging communication skills to interact with nursing staff, other departments, physician offices, medical offices and the general public as needed to provide outstanding service.

Join the Team!

Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care.

Position-Specific Benefits Include

You are eligible for up to 120 hours of paid time off per year based on your Full or Part Time status. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free!

Position

Registration Scheduling Specialist

Shift

9:45AM-6:15PM (Mon-Thurs) and 6:45AM-3:15PM (Fri)

Required

Experience:

• 2+ years of customer service experience.
• Excellent customer service and computer skills.

Preferred

• Minimum of 2 years of registration experience in a medical setting.
• Knowledge of medical terminology.
• Knowledge of insurance and third party reimbursement.

Education

High school diploma preferred.

Licensures/Certifications

N/A