REGISTRATION/SCHEDULING SPEC

Blessing Health; Hannibal (MO); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Retirement + matching

Up to 4 weeks paid time off in first y

Onsite childcare - Quincy

24/7 Wellness Center access

Educational assistance opportunities

Job summary

Blessing Health in Hannibal, MO is seeking a Registration / Scheduling Specialist to coordinate tests and procedures, interview patients, and perform pre-registration duties. You will collect demographic and financial data, verify insurance, and help ensure accurate billing and eligibility verification.

The role supports compliant care delivery and strives for service excellence in a patient-centered environment.

Qualifications

• Required high school diploma or GED with basic computer literacy.
• Proficiency in Microsoft Word and Excel and general office software.
• Excellent written and verbal communication and strong customer service skills.
• Ability to problem-solve independently and maintain positive interpersonal relations.
• Familiarity with medical terminology preferred.

Responsibilities

• Coordinate tests and procedures with required resources and scheduling priorities.
• Conduct patient interviews to collect demographic, financial, and biographical data.
• Perform pre-registration duties and gather information for billing and insurance verification.
• Verify benefits eligibility, collect point-of-service payments, and determine medical necessity.
• Maintain compliance with federal and state regulations and support quality performance objectives.

Skills

Written communication

Verbal communication

Customer service

Problem solving

Interpersonal skills

Education

High school diploma or GED

Some College

Medical Terminology

Clerical and customer service experience (1 year)

Tools

Microsoft Word

Microsoft Excel

Office software

Job description

PAY RATE: $18.52 - $26.86

Competitive Benefits

BASED ON RELEVANT EXPERIENCE

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• Retirement + matching
• Up to 4 weeks paid time off in first year
• Onsite childcare - Quincy
• 24/7 Wellness Center access
• Educational assistance opportunities

Job Summary

This position is responsible for ensuring tests or procedures scheduled for Blessing Health System are coordinated with all the required resources available at the designated time. Duties include taking information from physicians, physician offices, and patients to place on resource unit schedules, coordinating resources with other areas when applicable. Registration / Scheduling Specialist perform pre-registration duties prior to the date of service. This position conducts professional patient interviews obtaining demographic, financial, and biographical information. The position is responsible for obtaining information to appropriately bill payers, verify patient insurance eligibility, confirm benefits eligibility, collect point of service payments, determine medical necessity, and gather statistical information in compliance with federal and state regulations. The Registration / Scheduling Specialist are responsible for the delivery of quality performance and service excellence.

This position requires full understanding and active participation in fulfilling the Mission of Blessing Hospital. It is expected that the employee demonstrate behavior consistent with the Core Values while supporting the strategic plan, goals and direction of the Performance Improvement Process (PIP) at Blessing Hospital.

Education/Training/Experience

JOB QUALIFICATIONS

Required

• Must be a high school graduate or equivalent with GED.
• Computer literacy required, including the use of Microsoft Word, Microsoft Excel, and other office products.
• Excellent written and verbal communication skills.
• Excellent customer services skills, ability to independently problem-solve, and perform basic mathematical calculations.
• Positive interpersonal relationship skills required.
• Complete Medical Terminology Course within one year of hire.

Preferred

• Some College
• Medical Terminology
• One year of clerical and customer service experience

PAY STATUS

• Non-exempt hourly

EEO Statement

Blessing Health System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Blessing Health System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Blessing Health System expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Blessing Health System's employees to perform their job duties may result in discipline up to and including discharge.