REGISTRATION REPRESENTATIVE II - PRN

Horizon Health; Paris (IL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision insurance

Employee 403(b) with employer match

Health savings account with company %"

Paid vacation, sick time, and holidays

Job summary

Horizon Health in Paris, IL is seeking a Patient Services Representative to register patients, verify insurance, schedule appointments, and collect co-pays in a fast-paced clinic setting.

Ideal candidates have at least one year of office experience, a high school diploma, and flexibility to float to different clinics. Horizon Health offers comprehensive benefits and a total compensation package.

Qualifications

• High school diploma preferred.
• At least one year of general office experience required.
• Completed clinic training competencies.
• Ability to work variable hours and/or float to another clinic location to meet organizational needs.

Responsibilities

• Register patients and collect personal, insurance, and other data for billing.
• Verify insurance coverage with carriers or employers.
• Schedule patient appointments for providers as necessary.
• Answer basic insurance/financial questions and escalate as needed.
• Collect co-pays and outstanding balances and maintain a balanced cash drawer.
• Answer patient and staff calls and assist as needed.
• Escalate patient concerns to the lead or supervisor.

Skills

Customer service

Insurance verification

Cash handling

Data entry

Education

High School Diploma

Tools

Clinic registration system

Job description

Horizon Health is a Critical Access, Rural Health Facility comprised of 25-inpatient beds located in Paris, IL & a multitude of outpatient clinic settings including Family Practice and Specialty Clinics in Paris and surrounding cities. We have been serving residents of Edgar County since 1968 though community education, emergency services, and outpatient care. As we continue to expand our services & locations, our community has grown far beyond Paris. Our rich history and strong community support pave the way for the future of healthcare as we serve you—our family, friends, and neighbors.

Position Summary:

A Patient Services Representative (2) is trained to work in clinic registration areas across all patient service departments. Establishes patient accounts, gathers billing information, insurance cards and guarantor information. The Representative (2) is responsible for collecting co-pays and past patient balances and keeping a balanced drawer. Stays up to date on all current insurance information and changes. Obtains appropriate signatures as needed. Directs patients to the appropriate department for necessary services. Immediately notifies nursing staff of a potential critical patient. Assures all information collected is kept confidential per HIPPA.

Essential Functions:

• Register patients obtaining the necessary personal, insurance, and other data required for proper tracking and billing.
• Verifies insurance coverage with carrier or employer, via payer sites.
• Schedules patient appointments for providers as necessary.
• Answers basic insurance/ financial questions and escalates further questions to the appropriate department.
• Responsible for taking payments on co-pays and outstanding balances along with keeping a balanced cash drawer.
• Assist with answering patient and staff calls to help on anything needed.
• Escalates patient concerns to the lead or patient service supervisor

The responsibilities listed above are not all-inclusive; other activities may be required in support of the hospital’s goals and objectives.

Position Requirements:

• High school graduate is preferred.
• At least one year of general office experience required.
• Completed clinic training competencies.
• Ability to work variable hours and/or float to another clinic location to meet organizational needs.

Pay Range:

Pay ranges from $15.250/hour to $20.979/hour (rate of pay is based on applicable years of experience)

Horizon Health is committed to caring not only for our patients, but for our staff as well. We offer you an extensive total compensation and benefits package. As an employee of Horizon Health, your benefits include a competitive salary, medical, dental and vision insurance, Employee 403(b), health savings account with Company match, as well as Vacation, Sick and Paid Holidays.