Registration & Front Desk Lead (Part-Time)

City of Santa Clarita; Santa Clarita (CA); On-site; USD 25,000 - 33,000; Part time

Job summary

The City of Santa Clarita is seeking a part-time, temporary, seasonal Recreation Leader III to support registration operations at the Valencia Community Center. You will provide leadership to front-counter staff, train on registration software, and handle registrations, facility reservations, payments, and refunds with a focus on accuracy and excellent customer service.

Typical schedule is up to 30 hours per week, Monday–Friday, with occasional evenings and weekends.

Qualifications

• Requires a high school diploma or GED.
• Two years paid experience in recreation, customer service, or related public service.
• Completion of college courses is highly desirable.
• CPR/First Aid/AED certifications within 3 months of hire preferred.

Responsibilities

• Lead daily front-counter operations to ensure orderly service and consistent registration procedures.
• Provide guidance and training to front-counter staff on registration software, cash handling, and customer service practices.
• Answer multi-line phones and direct calls to appropriate staff or program areas.

Skills

Leadership

Customer service

Training

Cash handling

Education

High School Diploma or GED

College courses desirable

Tools

Registration software

Microsoft Office

Job description

The City of Santa Clarita is seeking a part-time, temporary, seasonal Recreation Leader III to support registration operations at the Valencia Community Center. You will provide leadership to front-counter staff, train on registration software, and handle registrations, facility reservations, payments, and refunds with a focus on accuracy and excellent customer service.

Typical schedule is up to 30 hours per week, Monday–Friday, with occasional evenings and weekends.