Recreation Registration Lead

City of Santa Clarita

Los Angeles (CA)

On-site

USD 22,000 - 33,000

Part time

2 days ago

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Job summary

The City of Santa Clarita is seeking a part-time, temporary, seasonal Recreation Leader III to support front-counter customer service and registration operations at the Valencia Community Center. The role includes guiding staff, training on registration software, processing registrations and payments, and maintaining accurate records.

Offered hours go up to 30 per week, with occasional evenings and weekends.

Qualifications

High School Diploma or GED required.
Two years of paid experience in recreation, community services, customer service, clerical support, or related public service experience.
Completion of college courses is highly desirable.
Possession of, or ability to obtain within 3 months of hire, Adult and Pediatric CPR/AED/First Aid certifications.
A combination of education and experience that provides equivalent knowledge, skills, and abilities will be considered.

Responsibilities

Lead daily front-counter operations ensuring efficient customer service and registration procedures.
Provide day-to-day guidance and support to front-counter staff.
Train staff on registration software, customer service practices, cash handling, and procedures.
Answer multi-line phones and direct calls appropriately.
Greet customers and resolve inquiries about City programs, classes, activities, and reservations.