Registration & DMV Title Auditor I

Vitu; Richmond (VA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Healthcare

HSA & FSA

Generous PTO

Pet Insurance

Retirement Planning

ID Theft Insurance

Life and Disability Insurance

Commuter Benefits

Accident & Hospital Insurance

Tuition Reimbursement

Job summary

Vitu in Richmond, VA is seeking a Registration Auditor I onsite to support DMV title work and document handling with a focus on accuracy and customer service. The role requires strong attention to detail and keen ability to follow policy while communicating clearly with clients.

Responsibilities include reviewing title documents, adhering to SOPs, assisting the National Registration team, and identifying process improvements. Compensation is $19.00–$21.00 per hour plus benefits.

Qualifications

• Dealership or DMV experience (preferred)
• Microsoft Word, Excel, Outlook, Google Suites or equivalent
• Excellent computer skills (Mac or PC)
• Strong professional written and verbal skills
• Ability to work independently as well as on a team
• Attention to detail
• Time management and multitasking ability
• High school diploma or equivalent

Responsibilities

• Adhere to Interstate Standard Operating Procedures to support audit efficiency and strategic vision of Vitu
• Assist the National Registration team in reviewing title work within the timeline set within the Vitu service-level agreement
• Audit title work against DMV policies, providing notice to customers and to state agencies as set forth by company procedures
• Provide customer support to clients by offering feedback and resolutions while utilizing the Vitu communication platform
• Work closely with the Vitu Office Manager to review key performance indicators
• Identify areas of process improvement to ensure customer satisfaction

Skills

Attention to detail

Time management

Multitasking

Excellent written and verbal

Independent and team work

Strong computer skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Google Suites

Mac/PC proficiency

Job description

Vitu in Richmond, VA is seeking a Registration Auditor I onsite to support DMV title work and document handling with a focus on accuracy and customer service. The role requires strong attention to detail and keen ability to follow policy while communicating clearly with clients.

Responsibilities include reviewing title documents, adhering to SOPs, assisting the National Registration team, and identifying process improvements. Compensation is $19.00–$21.00 per hour plus benefits.