Registration Coordinator

Seattle Children's; Fircrest (WA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Benefits package

Job summary

University Place Pediatric Clinic, affiliated with Seattle Children’s, is seeking a Registration Coordinator to support patient registrations and check-ins for scheduled and walk-in visits. This 0.9 FTE role emphasizes efficient, positive patient encounters, including scheduling follow-ups and communicating with families.

The position requires a high school diploma or equivalent and at least one year of customer service or administrative support experience; a Bachelor’s degree and healthcare

Qualifications

• High school diploma or equivalent experience.
• Minimum of one year customer service and/or administrative support experience.

Responsibilities

• Create new registrations and check patients in for scheduled and walk-in clinical visits.
• Schedule patient return visit appointments.
• Minimize clinic access delays and communicate with patients and families.
• Obtain signed consent for care and ensure infection prevention standards.
• Establish systems to improve patient experience and clinic efficiency.

Skills

Customer service

Administrative support

Education

High school diploma

Bachelor’s degree

Job description

Job Requirements

Job Description

University Place Pediatric Clinic is affiliated with Seattle Children's and we are promoting this opportunity on their behalf. Selected candidates will be employees of University Place Pediatric Clinic.

We are currently hiring for a 0.9 FTE Registration Coordinator.

Monday thru Friday 11 AM-8:00 PM or 12 PM- 9 PM.

• Rotating weekends 8:30 AM- 5:30 PM

• Open most major holidays from 9AM - 5:00 PM (except Thanksgiving Day and Christmas Day)

The role of the Registration Coordinator is an essential part of the patient facing registration experience by providing support and ensuring each patient encounter is positive, professional, and efficient. The primary function of this role is to create new registrations and check patients in for scheduled and walk-in clinical visits. Registration Coordinator duties also include: scheduling patient return visit appointments, minimizing clinic access delays, effectively communicating with patients/families, informing of and collecting signed consent for care, maintaining standards for infection prevention, and establishing systems and resources to improve processes and efficiency of the patient experience.

Work Experience

• High school diploma or equivalent experience.

• Minimum of one (1) year customer service and/or administrative support experience.

Preferred

• Bachelor’s Degree.

• Minimum of three (3) years experience working in a health care setting or related field.

• Significant experience working with the general public in a health care/customer service environment.

• Familiarity with other cultures/bilingual skills.

Benefits

Umbrella Pediatrics offers a comprehensive benefits package and more details will be provided during the interview process.

Compensation Range

$23.15 - $34.73 per hour