Registration Clerk Emergency Dept Full Time

Kirby Medical Center; Monticello (IL); Presencial; USD 22.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

40 hours PTO

Tuition Assistance

Health, Dental, Vision and Life

Generous 401(k) match

Quality/Goal incentive

Free Wellness Program

Descripción de la vacante

Kirby Medical Center in Monticello, IL is seeking a friendly Registration Clerk to greet patients, collect information, and register for admissions and procedures. The role emphasizes accuracy, empathy, and confidentiality in a fast-paced environment.

This full-time position offers a standard 40-hour week, competitive hourly pay ($16.05-$18.43) and benefits, with opportunities for tuition assistance and a generous 401(k) match. Prior customer service experience is preferred.

Formación

• Demonstrated problem solving and decision-making skills.
• Excellent patient interaction.
• High school graduate or equivalent preferred.
• Health Insurance knowledge a plus.
• Previous customer service experience preferred.

Responsabilidades

• Answer calls professionally and direct them to the proper department.
• Treat patients and their families with respect and dignity; ensure confidentiality of patients’ records.
• Register patients for scheduled admissions and outpatient procedures and emergency visits.
• Collect and document insurance information correctly.
• Collect co-pays when appropriate.
• Demonstrate the ability to be flexible, organized, and function well in stressful situations.

Conocimientos

Customer service

Excellent interaction

Educación

High school diploma or equivalent

Herramientas

Insurance info collection

Descripción del empleo

Description

Job Title: Registration Clerk
Location: Monticello, Illinois
Department: Admitting
Position Type: Full-time
Hours per week: 40
Schedule: Monday-Friday 7:00am- 3:30pm
Holiday Requirement: Rotating holidays beginning in 2027
Hourly Rate: $16.05-$18.43
*Compensation dependent on experience
# of Openings: 1

Kirby Medical Center is looking for an outgoing and driven individual to join our registration team. This high customer-focused position will work directly with patients to register for care in our beautiful facility. If you have an outgoing personality who can relate to many, then this could be the perfect fit!

Job Responsibilities:

• Answer calls professionally and direct them to the proper department.
• Treat patients and their families with respect and dignity; ensure confidentiality of patients’ records.
• Register patients for scheduled admissions and outpatient procedures and emergency visits.
• Collect and document insurance information correctly.
• Collect co-pays when appropriate.
• Demonstrate the ability to be flexible, organized, and function well in stressful situations.

Benefits:

• 40 hours PTO effective date of hire
• Tuition Assistance opportunity
• Health, Dental, Vision and Life insurance effective date of hire
• Generous 401(k) match effective after 90 days
• Quality/Goal incentive annually
• Free Wellness Program

Requirements

• Demonstrated problem solving and decision-making skills
• Excellent patient interaction
• High school graduate or equivalent preferred
• Health Insurance knowledge a plus
• Previous customer service experience preferred

Kirby Medical Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.