Registration Clerk – FT

Knoxville Hospital and Clinics; Knoxville (IA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan with company match up 

Paid holidays

Paid time off

Job summary

Knoxville Hospital and Clinics is seeking a Registration Clerk to perform registration, pre-admission, and admission functions for all patients under the general supervision of the Registration Coordinator. The role requires providing a comprehensive, coordinated service from initial contact through the admission process and discharge.

Requirements include a High School Diploma or GED, Mandatory Reporter training certification, proficiency in computer use and data entry, and preferred insurance

Qualifications

• High school diploma or GED is required.
• Experience with data entry and computer use is required.
• Insurance knowledge is preferred.
• Annual competency training and license/certification must be completed.

Responsibilities

• Handle registration, pre-admission, and admission functions for all patients.
• Provide comprehensive, coordinated service from first contact through discharge.
• Obtain accurate demographic and insurance information and verify coverage.
• Collect fees and co-pays and process signatures and forms for patient releases.
• Reroute calls, balance cash drawer, and escort patients to destinations as needed.

Skills

Data entry

Computer literacy

Customer service

Education

High School Diploma or GED

Job description

Knoxville Hospital and Clinics strive to be your healthcare destination, building on compassion and innovation. We are committed to faithfully providing exceptional healthcare. The values we hold true are Teamwork, Innovation, Compassion, Integrity, Service, and People-Centered.

Under the general supervision of the Registration Coordinator the Registration Clerk is responsible for all registration, pre-admission, and admission functions for all types of patients.

Essential Functions

• Initial contact with the patient and is responsible for providing a comprehensive, coordinated, and seamless service to patients.
• Assist the patient through the registration process.
• Obtain current and accurate demographic information as well as insurance information.
• Validate the status of insurance and determine the amount to be covered by private carrier.
• Make appropriate referrals to assist the uninsured population.
• Collect required fees and co-pays.
• Verify participation in managed care programs as well as authorization for hospital service with primary care providers.
• Obtain proper signatures and process patient changes, including discharges, ensuring that all signatures, billing forms, and information are on file prior to patients’ release.
• Prepare patient receipts and balance cash drawer.
• Perform telephone duties as required and reroute calls to appropriate staff.
• Maintain an overall understanding of hospital functions and escort patients and public to the proper destination.
• Other duties as assigned by department leader.

Job Requirements:

• High School Graduate or GED required.
• Mandatory Reporter training certification.
• Computer use and data entry experience required.
• Insurance knowledge is preferred.
• Required to complete all annual competency training and maintain license and/or certification.

This is a Full-time position and is eligible for benefits for medical, dental, vision, flexible spending accounts, retirement plan with company match of up to 6%, accrued hours for vacation and sick time, paid holidays, and company benefits for employee life, employee AD&D, short term and long-term disability.