Patient Registration Specialist | Friendly, Detail‑Oriented

Kirby Medical Center; Monticello (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

40 hours PTO

Tuition Assistance

Health, Dental, Vision and Life

Generous 401(k) match

Quality/Goal incentive

Free Wellness Program

Job summary

Kirby Medical Center in Monticello, IL is seeking a friendly Registration Clerk to greet patients, collect information, and register for admissions and procedures. The role emphasizes accuracy, empathy, and confidentiality in a fast-paced environment.

This full-time position offers a standard 40-hour week, competitive hourly pay ($16.05-$18.43) and benefits, with opportunities for tuition assistance and a generous 401(k) match. Prior customer service experience is preferred.

Qualifications

• Demonstrated problem solving and decision-making skills.
• Excellent patient interaction.
• High school graduate or equivalent preferred.
• Health Insurance knowledge a plus.
• Previous customer service experience preferred.

Responsibilities

• Answer calls professionally and direct them to the proper department.
• Treat patients and their families with respect and dignity; ensure confidentiality of patients’ records.
• Register patients for scheduled admissions and outpatient procedures and emergency visits.
• Collect and document insurance information correctly.
• Collect co-pays when appropriate.
• Demonstrate the ability to be flexible, organized, and function well in stressful situations.

Skills

Customer service

Excellent interaction

Education

High school diploma or equivalent

Tools

Insurance info collection

Job description

Kirby Medical Center in Monticello, IL is seeking a friendly Registration Clerk to greet patients, collect information, and register for admissions and procedures. The role emphasizes accuracy, empathy, and confidentiality in a fast-paced environment.

This full-time position offers a standard 40-hour week, competitive hourly pay ($16.05-$18.43) and benefits, with opportunities for tuition assistance and a generous 401(k) match. Prior customer service experience is preferred.