Registration Clerk A: Student-Focused Support

Schoolcraft College; Livonia (MI); Sur place; USD 22 000 - 30 000; Temps partiel

Résumé du poste

Schoolcraft College is seeking a Clerk A – Registration to provide clerical support for Registration Services and assist Registration Associates. The role involves handling inquiries via online, phone, and in-person interactions with students, staff, and visitors.

Required qualifications include a high school diploma with some college credits, plus three years of clerical experience and strong customer service in a fast-paced environment.

Qualifications

• High school and some college credits related to the position.
• Three (3) years of clerical experience.
• General clerical skills, including accuracy in basic math, filing, proofreading, typing, spelling and data entry.
• Excellent customer service skills in a fast-paced environment.
• Ability to multitask and be flexible within the work environment.
• Ability to work with diverse publics, exhibiting patience and high-quality customer service skills to students, staff, and visitors.

Responsabilités

• Provides information and clerical support for Registration Services.
• Maintains a working knowledge of institutional policies and procedures that includes admissions, registration, records, financial aid and counseling.
• Assists in identifying issues that impede the enrollment process for students and makes suggestions for continuous improvement.
• Assists in supporting the utilization of self-service functionality to students.
• Provides clerical assistance in creating and maintaining accurate records for case management activities.
• Inputs with accuracy data related to admission and enrollment activity, including but not limited to applications, registrations, imaging, and other data as assigned.
• Provides clerical assistance for special projects or programs as needed.
• Files appropriate forms by assisting with indexing as needed.
• Performs related duties as assigned.

Connaissances

Customer service

Multitasking

Data entry

Typing

Accuracy in math

Diversity awareness

Formation

High school + some college credits

Description du poste

Schoolcraft College is seeking a Clerk A – Registration to provide clerical support for Registration Services and assist Registration Associates. The role involves handling inquiries via online, phone, and in-person interactions with students, staff, and visitors.

Required qualifications include a high school diploma with some college credits, plus three years of clerical experience and strong customer service in a fast-paced environment.