Registration Associate -Full Time SMH

Northeastern Health System; Sallisaw (OK); On-site; USD 30,000 - 42,000; Full time

Job summary

Northeastern Health System in Oklahoma is seeking a Registration Clerk to provide quality customer service during patient registration and counsel patients on financial aspects of their accounts.

The role emphasizes accurate account processing, HIPAA compliance, and collaboration with other departments to ensure smooth patient flow and proper documentation.

Qualifications

• Minimum education requirement: High School diploma or equivalent.
• On-the-job experience or equivalent in admitting procedures is preferred but not always required.

Responsibilities

• Maintains and enforces departmental policies and procedures.
• Completes patient accounts accurately and efficiently.
• Updates patient profile and accounts with current information.
• Directs patients to appropriate department with correct paperwork.
• Obtains necessary signatures and forms to complete accounts.
• Complies with HIPAA rules and patient privacy requirements.
• Receives payments and issues receipts; applies discounts as needed.
• Performs other related duties as assigned.

Skills

Customer service

Attention to detail

Education

High School diploma or equivalent

Job description

• Job Category Registration , Clerical/Office
• Employee Type Full-Time

Contact information

• Name Sharee Maggard - Healthcare Recruiter
• Phone [phone] Call or Text

Description

Position Summary

Provides a quality customer service experience while assisting with the registration of patients.Provides counseling regarding the financial aspects of the patient’s accounts.

Position Accountabilities

Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.

Completes patient accounts accurately and efficiently.

Updates patient profile and accounts with current information.

Directs patients to appropriate department with correct paperwork.

Obtains necessary signatures and forms to complete account

Abides by pre-collections procedures.

Provides Educational material and communicates with patients as needed.

Receives payments and issues receipts. Calculates discounts as needed.

Is familiar with and abides by TCH policies.

Completes assigned tasks in accurate and timely manner.

Understands HIPAA rules and regulations.

Maintains confidentiality in written and oral communication and demonstrates sensitivity regarding patient/privacy information.

Cooperates with other personnel to achieve department objectives and maintains good employee relations.

Follows policies and procedures regarding attendance and work hours.

Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.

Performs other related duties as assigned or requested.

Requirements

Minimum Education- High School graduate or equivalent

Minimum Experience- On the job experience or equivalent in admitting procedures

Summary

Do you have questions about starting your career with Northeastern Health System? Our healthcare recruiter is available to answer all of your questions related to any position.