Registration Associate - PRN SMH

Northeastern Health System; Sallisaw (OK); On-site; USD 17,000 - 22,000; Part time

Job summary

Northeastern Health System in Oklahoma is seeking a PRN Registration/Clerical Associate to deliver quality customer service at patient intake. You will assist with registration and provide counseling on financial aspects of patient accounts, ensuring accuracy and confidentiality.

Responsibilities include updating patient information, directing patients to the proper department, handling paperwork, and maintaining compliance with HIPAA and organizational policies.

Qualifications

• High school diploma or equivalent.
• On-the-job experience or equivalent in admitting procedures.

Responsibilities

• Register patients and explain processes to ensure smooth intake.
• Provide counseling regarding financial aspects of patient accounts.
• Complete and update patient accounts and profiles with current information.
• Direct patients to the appropriate department with correct paperwork.
• Obtain signatures and forms required to finalize accounts.
• Maintain HIPAA compliance and protect patient privacy.
• Perform tasks accurately and in a timely manner as assigned.

Skills

Customer service

HIPAA knowledge

Clerical skills

Education

High school diploma or equivalent

Job description

• Job Category Registration , Clerical/Office
• Employee Type PRN

Description

Position Summary

Provides a quality customer service experience while assisting with the registration of patients.Provides counseling regarding the financial aspects of the patient’s accounts.

Position Accountabilities

Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.

Completes patient accounts accurately and efficiently.

Updates patient profile and accounts with current information.

Directs patients to appropriate department with correct paperwork.

Obtains necessary signatures and forms to complete account

Abides by pre-collections procedures.

Provides Educational material and communicates with patients as needed.

Receives payments and issues receipts. Calculates discounts as needed.

Is familiar with and abides by TCH policies.

Completes assigned tasks in accurate and timely manner.

Understands HIPAA rules and regulations.

Maintains confidentiality in written and oral communication and demonstrates sensitivity regarding patient/privacy information.

Cooperates with other personnel to achieve department objectives and maintains good employee relations.

Follows policies and procedures regarding attendance and work hours.

Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.

Performs other related duties as assigned or requested.

Requirements

Minimum Education- High School graduate or equivalent

Minimum Experience- On the job experience or equivalent in admitting procedures