Registration Specialist

City of Richland; Richland Center (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

The City of Richland is seeking a Registration Specialist to provide high-quality patient registration services. You will assist patients, providers, and payers and help create accurate electronic health records by gathering essential data.

Schedule: 2nd Shift - till 8/9pm; Start time flexible. Responsibilities include greeting patients, registering and discharging, collecting signatures, and coordinating appointments in a fast-paced setting. Strong communication and computer skills required.

Qualifications

• High school diploma or equivalent required.
• Previous experience in healthcare registration or customer service preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Proficiency with computers and electronic health record systems.

Responsibilities

• Serve as the first point of contact for patients and visitors entering the facility.
• Register and discharge patients accurately in accordance with hospital protocols.
• Distribute and collect required documentation and patient signatures.
• Inform patients of their rights, privacy notices, and other key information.
• Provide information and assistance to patients, families, and visitors.
• Perform clerical and reception duties, including updating provider schedules.
• Schedule clinical and surgical appointments and manage patient check-outs.
• Complete pre-admissions for scheduled procedures.
• Distributes and collect required documentation and patient signatures.
• Collect payments at the point of service.
• Respond to alarms and notify staff of emergencies per protocol.
• Perform other duties as assigned by the Patient Access Manager

Skills

Communication Skills

Customer Service

Multitasking

EHR Systems

Computer Proficiency

Education

High School Diploma or equivalent

Tools

EHR Software

Job description

Description

Schedule: 2nd Shift -till 8/9pm. Start time can be flexible

Position Summary

The Registration Specialist plays a vital role in delivering high-quality registration services to patients, providers, and payers throughout the healthcare experience. This individual ensures timely, accurate, and courteous registration prior to care delivery. As part of the Patient Access Department, the Registration Specialist contributes to the creation of accurate electronic health records by gathering and inputting essential patient data.

Key Responsibilities

• Serve as the first point of contact for patients and visitors entering the facility.
• Register and discharge patients efficiently and accurately in accordance with hospital protocols.
• Distribute and collect required documentation and patient signatures.
• Inform patients of their rights, privacy notices, and other key information.
• Provide information and assistance to patients, families, and visitors.
• Perform clerical and reception duties, including updating provider schedules.
• Schedule clinical and surgical appointments and manage patient check-outs.
• Complete pre-admissions for scheduled procedures.
• Distributes and collect required documentation and patient signatures.
• Collect payments at the point of service.
• Respond to alarms and notify staff of emergencies per protocol.
• Perform other duties as assigned by the Patient Access Manager

Qualifications

• High school diploma or equivalent required.
• Previous experience in healthcare registration or customer service preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Proficiency with computers and electronic health record systems.

Equal Opportunity Employer
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