Registrar Services Coordinator: Student Records & Support

NKU Beta Gamma Sigma; Highland Heights (KY); On-site; USD 42,000 - 64,000; Full time

Job summary

N northern Kentucky University seeks a Registrar Services Coordinator to serve as the primary resource for students, faculty, staff, and external constituents seeking help with academic records, registration, enrollment verifications, and transcript services. The role emphasizes accuracy, confidentiality, and adherence to university policies.

The position involves data entry, system support within the student information system, and frontline supervision of student employees, contributing to

Qualifications

• Associate's degree and two years of related administrative, customer service, records management, higher education, or student services experience.
• Experience providing customer service in a fast-paced environment.
• Strong attention to detail and ability to maintain accurate and confidential records.
• Excellent written, verbal, and interpersonal communication skills.
• Demonstrated organizational, problem-solving, and analytical abilities.
• Proficiency with Microsoft Office applications.

Responsibilities

• Provide front-line support to students, faculty, staff, and external constituents seeking help with academic records and registration.
• Process and maintain student academic records with accuracy and confidentiality; data entry and record maintenance in the SIS.
• Audit, update, and verify records to ensure policy compliance; assist with record changes affecting standing and GPA.

Skills

Customer service

Attention to detail

Written and verbal communication

Organizational skills

Analytical abilities

Microsoft Office

Education

Associate's degree

Bachelor's degree (preferred)

Tools

SAP

Workday

Job description

N northern Kentucky University seeks a Registrar Services Coordinator to serve as the primary resource for students, faculty, staff, and external constituents seeking help with academic records, registration, enrollment verifications, and transcript services. The role emphasizes accuracy, confidentiality, and adherence to university policies.

The position involves data entry, system support within the student information system, and frontline supervision of student employees, contributing to