Registrar Ops: Efficiency & Tech Enablement

Aurora University; Aurora (IL); On-site; USD 55,000 - 85,000; Full time

Job summary

Aurora University is seeking a Registrar Operations Specialist to enhance efficiency and service delivery within the Office of the Registrar. The role analyzes processes, documents requirements, and supports configuration of Colleague, Coursedog, and related workflows.

Responsibilities include data quality, reporting, curriculum/scheduling support, and developing training materials while maintaining discretion with confidential information.

Qualifications

• Bachelor's degree or equivalent combination of education/experience required.
• Two years of office/administrative experience preferred.
• Registrar's Office and/or university experience preferred.
• Prior Ellucian Colleague experience preferred.

Responsibilities

• Analyze Registrar processes to identify bottlenecks and opportunities for streamlined workflows.
• Serve as the functional resource for Registrar systems (Colleague, Coursedog) and translate needs into requirements.
• Identify opportunities to reduce manual work through automation and digital tooling.
• Support data integrity and operational reporting; develop or coordinate reports.
• Provide functional support for curriculum and scheduling systems and processes (Coursedog).
• Develop procedures, system documentation, and user guidance; train staff and promote consistency.
• Other duties as assigned.

Skills

Strategic thinking

Flexibility

Interpersonal skills

Customer service focus

Organizational skills

Oral and written communication

MS Office

Discretion with confidential info

Education

Bachelor's degree or equivalent

Tools

Ellucian Colleague

Coursedog

Job description

Aurora University is seeking a Registrar Operations Specialist to enhance efficiency and service delivery within the Office of the Registrar. The role analyzes processes, documents requirements, and supports configuration of Colleague, Coursedog, and related workflows.

Responsibilities include data quality, reporting, curriculum/scheduling support, and developing training materials while maintaining discretion with confidential information.