Registrar Operations & Student Records Specialist

Fresno Pacific University; Fresno (CA); On-site; USD 39,000 - 43,000; Full time

Job summary

Fresno Pacific University is seeking a Registrar Operations Specialist to support daily Registrar’s Office operations. The role coordinates communications, follows up on questions, trains users on processes and helps resolve issues with students, faculty and staff.

The position maintains university databases, assists with course creation and enrollment activities, and supports articulation and transfer projects. Strong communication and organizational skills are essential.

Qualifications

• High School Diploma required; two years of customer service experience preferred.
• Bachelor’s degree preferred; knowledge of Colleague SIS is a plus.
• Strong communication, teamwork and organizational skills required.
• Detail oriented with ability to develop plans and manage multiple tasks.

Responsibilities

• Assist in securing grade entries and entering grades in SIS.
• Coordinate catalog edits and course offerings for each semester.
• Maintain and update student records and files in the system.
• Provide accurate information to students, faculty and staff on policies.
• Answer phone calls and assist with routine registrar inquiries.
• Support articulation projects and transfer processes with the Registrar.

Skills

Customer service

Strong communication

Team collaboration

Detail oriented

Project management

Planning and execution

Education

High School Diploma

Bachelor’s Degree

Tools

Colleague SIS

Microsoft Office

Job description

Fresno Pacific University is seeking a Registrar Operations Specialist to support daily Registrar’s Office operations. The role coordinates communications, follows up on questions, trains users on processes and helps resolve issues with students, faculty and staff.

The position maintains university databases, assists with course creation and enrollment activities, and supports articulation and transfer projects. Strong communication and organizational skills are essential.