Registrar Assistant

Texas Wesleyan University; Fort Worth (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Texas Wesleyan University in Fort Worth invites applications for a student employee in the Office of Student Records. The role supports filing, imaging readiness, and customer service for students, alumni and staff while gaining office leadership and service skills.

Responsibilities include phone and inbox support, mail transport, assisting with archival and records review projects, and helping with graduation events and other duties.

Qualifications

• Minimum GPA of 3.0 (exceptions upon discretion of the Registrar).
• A minimum of 15 college credits completed.
• No experience required.
• Discretion handling confidential matters in FERPA-compliant environment.

Responsibilities

• Answering the phone and assisting students, faculty and alumni in the office.
• Pickup and delivery of mail for the office.
• Responding to emails for our general inbox.
• Assist with archival and records review projects as described.
• Assist with graduation/commencement or other special projects as assigned.

Skills

Customer service

Data entry

Organizational skills

Attention to detail

Communication skills

Discretion/FERPA compliance

Education

GPA 3.0

15 college credits completed

Tools

Microsoft Office 365

Job description

Join the exciting and challenging Office of Student Records as a student employee. This critical role will help ensure that student and alumni academic records are organized and ready for imaging, provide customer service to all our constituents and learn valuable office leadership and service skills you can use in the future. Federal Work-Study Awarded students preferred.

Essential Duties and Responsibilities

• Answering the phone and assisting students, faculty and alumni in the office.
• Pickup and delivery of mail for the office.
• Responding to emails for our general inbox.
• Additionally, assist with two major projects in the Office of Student Records:
• Archiving Project:
  • Prepare files for archival by removing staples, purging documents according to the records retention schedule, scanning and indexing in our imaging system.
• Records Review Project:
  • Review historical transcripts for accuracy in coursework, grades, GPA calculations, graduation dates/degrees and biographical/demographical data. Mark records for correction and/or removal of holds.
• Assist with additional duties such as organizing files, assisting staff members of the Student Records Office, assisting with graduation/commencement or other special projects as assigned.

Education, Certifications and/or Licenses

• Minimum GPA of 3.0 (exceptions upon discretion of the Registrar)
• A minimum of 15 college credits completed.

Experience

• No experience required.

Knowledge, Skills & Abilities

• Discretion in handling confidential matters, while complying with FERPA regulations.
• Ability to work independently and in an efficient manner.
• Demonstrated ability for data retrieval and report preparation.
• Ability to maintain a professional appearance and office atmosphere.
• Ability to work cooperatively with a diverse group of individuals.
• Strong organizational skills.
• Pleasant and clearly understandable phone voice.
• Ability to apply common sense understanding to carry out detailed but uninvolved written/oral instructions.
• The ability to meet deadlines, strong attention to detail.
• Proven ability to manage multiple tasks, projects and changing priorities.
• Strong dependability – reliable, responsible, and dependable, and fulfilling obligations.
• Strong organizational skills with the ability to work independently.
• Ability to maintain confidentiality, while complying with FERPA regulations.
• Ability to read and comprehend instructions, standard correspondence, and memos.
• Ability to write simple correspondence.
• Proficiency with Microsoft Office 365 software including but not limited to: Word, Excel, Teams, Outlook, OneDrive.
• Ability to complete physical tasks as needed.

Posting Number

Posting Open Date

Open Until Filled Yes

Posting Close Date

Special Instructions to Applicants

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you qualify for work-study funds?
  • Yes
  • No
  • Not sure

Documents Needed To Apply

Required Documents

• Resume
• Cover Letter
• Class Schedule (Student Employment Only)

Optional Documents

• Transcripts
• Letter of Recommendation
• Education Certification (if necessary)
• Financial Aid Work Study Award Letter (Student Employment Only)