Registered Nurse, Clinic Operations Manager

Premise Health; Dallas (TX); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid holidays and vacation time

Wellness program

EAP

Job summary

Premise Health is seeking a Full-Time Clinical Operations Manager- RN to lead patient-centered care and daily clinic operations at our Dallas, TX health center. This concierge-style environment emphasizes high-quality service and collaborative care.

You will manage staff, oversee hiring and training, monitor patient flow, and drive process improvements while ensuring compliance. Monday–Friday 8:00 AM–4:30 PM, with no nights or major holidays, and a comprehensive benefits package awaits.

Qualifications

• Bachelor’s degree or equivalent work experience required.
• Current RN license in state of practice.
• Current certification with hands-on training in AHA, ARC or equivalent Basic Life Support for health care providers is required; ACLS may also be required based on contract scope of services.
• Certification in Occupational Health Nursing (COHN/COHN-S), Emergency Nursing, or Case Management preferred and may be required for some sites.
• Minimum 3+ years of experience in the medical field.
• 2 - 3 years of management experience.
• Experience accessing CDC, WHO, APIC or other industry standards for Infection Prevention practices.

Responsibilities

• Manages daily operations, staff, and workflow to ensure efficient health center performance
• Oversees hiring, training, onboarding, and performance management of staff (typically composed of RNs, LPNs, administrative, and technical staff)
• Allocates time to patient care and technical expertise as needed
• Monitors patient flow, patient utilization and penetration
• Identifies process improvement opportunities, workflow efficiencies, determines root cause analysis
• Serves as infection control lead, collaborates on quality initiatives and maintains compliance with regulations
• Communicates corporate policies, conducts meetings, and engages with client representatives
• Completes incident reports and assists with investigations and complaint resolutions
• Maintains patient health records to ensure accurate and up-to-date records
• Performs other duties as assigned

Skills

Clinical leadership

Team leadership

Staff management

Infection control

Regulatory compliance

Patient-centered care

Education

RN License

Bachelor’s degree or equivalent

BLS/ACLS certification

COHN/COHN-S preferred

Job description

Premise's mission is to help people get, stay, and be well. We hope you will join us in our mission and experience why amazing health starts with amazing healthcare. For more information, visit www.jobs.premisehealth.com.

As a Full-Time Clinical Operations Manager- RN, you'll lead patient-centered care and daily clinic operations at our premier health center in Dallas, TX. This is a unique opportunity to work in a white-glove, concierge-style healthcare environment while mentoring a collaborative care team and building meaningful patient relationships.

The ideal candidate will bring clinical leadership experience in a hospital, clinic, or similar healthcare setting, along with a passion for patient-centered care and team leadership.

Enjoy a predictable Monday–Friday, 8:00 AM–4:30 PM schedule with no nights, weekends, or major holidays. If you're an experienced nurse leader passionate about clinical excellence, exceptional patient experiences, and team leadership, we'd love to hear from you.

What You’ll Do

• Manages daily operations, staff, and workflow to ensure efficient health center performance
• Oversees hiring, training, onboarding, and performance management of staff (typically composed of RNs, LPNs, administrative, and technical staff)
• Allocates time to patient care and technical expertise as needed
• Monitors patient flow, patient utilization and penetration
• Identifies process improvement opportunities, workflow efficiencies, determines root cause analysis
• Serves as infection control lead, collaborates on quality initiatives and maintains compliance with regulations
• Communicates corporate policies, conducts meetings, and engages with client representatives
• Completes incident reports and assists with investigations and complaint resolutions
• Maintains patient health records to ensure accurate and up-to-date records
• Performs other duties as assigned

What You’ll Bring

• Bachelor’s degree or equivalent work experiencerequired
• Current license as RN in state of practice
• Current certification with hands-on training in AHA, ARC or equivalent Basic Life Support for health care providers is required; Advanced Cardiac Life Support may also be required based on contract scope of services
• Certification in Occupational Health Nursing (COHN/COHN-S), Emergency Nursing, or Case Management preferred and may be required for some sites
• Minimum 3+ years of experience in the medical field
• 2 - 3 years of management experience
• Experience accessing CDC, WHO, APIC or other industry standards for Infection Prevention practices

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.

Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.