Health Center Group Manager (RN)

Premise Health; San Antonio (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid holidays

Job summary

Premise Health is seeking a Full Time Health Center Group Manager (RN) to lead our San Antonio, TX site. You will oversee operations, staffing, and performance across health centers, ensuring top-quality patient care and regulatory compliance.

You will manage a team of center managers and clinical leads, drive process improvements, coach staff, and coordinate with the AVP and DCO as needed. A strong background in infection prevention and occupational health is essential.

Qualifications

• Bachelor’s degree or equivalent work experience required.
• Current RN license in practicing state.
• COHN/COHN-S certification may be required for some sites.
• BLS certification for health care providers required.
• Minimum 3+ years experience in the medical field.
• 2–3 years of management experience.
• Prior management of a large group is a must.
• Experience using CDC/WHO/APIC standards for infection prevention.

Responsibilities

• Oversee management of single or multiple health centers and service lines.
• Manage staff processes including health center managers and team leads.
• Assist in site-specific goals and performance measurements.
• Communicate across sites and stakeholders to ensure consistency.
• Coordinate with DCO to address site priorities and messaging.
• Contribute to performance appraisal for indirect reports.
• Lead hiring, staff development, and onboarding.
• Oversee daily operations, scheduling, and timecards.
• Identify process improvements and root cause analyses.
• Monitor patient flow, scheduling, referrals, and satisfaction.
• Coach staff and manage budget, expenses, and supplies.

Skills

Leadership

Staff development

Communication

Infection control

Education

Bachelor’s degree or equivalent

RN license in practicing state

COHN/COHN-S Occupational Health certification

Basic Life Support (BLS) certification

Job description

Premise's mission is to help people get, stay, and be well. We hope you will join us in our mission and experience why amazing health starts with amazing healthcare. For more information, visit www.premisehealth.com.

As a Full Time Health Center Group Manager (RN), you'll provide care to client employees and their dependents in our Health Center located in San Antonio, TX. The scheduled hours are Monday- Friday 8:00am-5:00pm.

What You'll Do

• Oversees the management of single or multiple (2+) health centers and lines of service across contract(s).
• Manages staff processes typically composed of health center manager, and multiple technical Team Leads as well as indirectly managing all daily operational processes for Medical Directors and clinical providers.
• Assists in the creation of site-specific goals and measurements related to the needs of the client(s), including management of metrics to Performance Guarantees.
• Effectively communicates across the various sites and to stakeholders to ensure consistency in messaging.
• For multiple contract oversight, effectively communicates with DCO to ensure site level priorities are addressed and messaging is consistent across the book of business (BOB).
• Compiles input and contributes to performance appraisal process for all indirect reports.
• Responsible for following appropriate processes for hiring, staff development and performance management and provides input to AVP and DCO as needed.
• Responsible for interviewing, training, and the successful orientation and onboarding of new hires as applicable.
• Manages daily operations, workflow, work schedules, and timecard monitoring, to ensure efficient and effective health center performance.
• Identifies process improvement opportunities, workflow efficiencies, determines root cause analysis, creates action plans and presents resolutions and recommendations to the AVP and DCO.
• Makes recommendations regarding staffing model based on objective scheduling & volume analysis – presents to AVP and DCOs for approval.
• Understands and complies with all regulatory, procedural and licensing requirements.
• Oversees the execution of site level quality program and is responsible for supporting and oversight of AAAHC standards across sites.
• Provides oversight on Member Engagement Site Action plans and outcome reporting.
• Develops action plans around patient utilization and penetration. Monitors patient flow, scheduling, referrals, and patient satisfaction.
• Upholds corporate Values in alignment with the Art of Quality Service initiative.
• Completes reports as needed and provides assistance to Clinical Quality and Operations departments regarding investigations and the resolution of issues or complaints.
• Coaches and provides feedback to staff on a regular basis.
• Manages internal budget, reviews expenses, purchases supplies, inventories equipment, medication, lab tests etc.
• May serve as a client contact and provide reports and summaries of health center activities.
• Communicates and coordinates Corporate messages and ensures implementation of policies and procedures.
• Assists in the identification and use of per diem staff to ensure appropriate staffing levels are met.
• Works collaboratively with the health center managers and Medical Director at the site to manage internal medical staff site issues.
• Communicates regularly with staff, conducts meetings, and provides updates and shares information regularly.
• Acts as the health center’s infection control lead and collaborates with the corporate Director of Quality and Infection Control Officer.
• May provide patient care if qualified and where circumstance applies.
• May require other duties as assigned.

What You'll Bring

• Bachelor’s degree or equivalent work experience required.
• Current license as an RN in practicing state.
• Certification in Occupational Health (COHN/COHN-S) may be required for some sites.
• Current hands-on certification in AHA or ARC Basic Life Support for health care providers is required.
• Minimum 3+ years’ experience in the medical field.
• 2 - 3 years’ management experience.
• Prior management experience managing a large group a must.
• Experience accessing CDC, WHO, APIC or other industry standards for Infection Prevention practices.

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.

Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.