Regional VP, Branch Operations — Growth & Leadership

RBFCU Insurance Agency LLC

Austin (TX)

On-site

USD 120,000 - 180,000

Full time

8 days ago

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Benefits offered by this job

401(k) matching
Medical, vision and dental benefits
Tuition reimbursement
Life insurance
Paid time off
Parental leave
Wellness program

Job summary

RBFCU is seeking a Regional Vice President for Branch Operations in the Austin area to lead and optimize branch performance, ensure regulatory compliance, and drive member service excellence. The role focuses on mentoring branch leadership, coordinating cross-department initiatives, and advancing RBFCU’s strategic priorities.

The RVP will analyze performance data, manage risk, and collaborate on pilot projects to improve processes across multiple branches, with periodic travel to RBFCU sites as

Qualifications

  • Progressive leadership experience in retail banking or credit unions.
  • Proven ability to mentor and develop branch leadership and staff.
  • Strong planning, analysis and organizational skills.
  • Excellent communication and collaboration across departments.

Responsibilities

  • Develop and oversee regional branch operations aligned with RBFCU strategic plan.
  • Ensure compliance with state and federal laws/regulations and RBFCU policies.
  • Coach and mentor branch managers; drive staff development and performance.
  • Collaborate with other departments to standardize policies and improve member experience.
  • Analyze branch data and pilot new initiatives to improve efficiency and service quality.

Skills

Leadership
Strategic planning
Communication
Program management
Travel willingness

Education

College degree

Job description

RBFCU is seeking a Regional Vice President for Branch Operations in the Austin area to lead and optimize branch performance, ensure regulatory compliance, and drive member service excellence. The role focuses on mentoring branch leadership, coordinating cross-department initiatives, and advancing RBFCU’s strategic priorities.

The RVP will analyze performance data, manage risk, and collaborate on pilot projects to improve processes across multiple branches, with periodic travel to RBFCU sites as

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