Regional Technology Support Specialist

Sylvania; Marengo Township (MI); On-site; USD 54,000 - 66,000; Full time

Job summary

Calhoun Intermediate School District is seeking a Technology Support Specialist to install and maintain end-user devices and provide on-site and remote support across the region. You will assist in planning technology projects, maintain documentation, and train staff on hardware and software usage.

Applicants should have at least one year of experience supporting Microsoft desktops and peripherals; familiarity with Chrome devices/ChromeOS and Google Workspace is preferred.

Qualifications

• At least one year successful experience in supporting and maintaining a Microsoft desktop operating system in a network environment.
• Experience supporting and maintaining peripherals.
• Experience using, supporting and maintaining Chrome devices, ChromeOS, and Google Workspace applications.
• Experience supporting and maintaining A/V equipment.

Responsibilities

• Provide ongoing consultant service to support effective utilization and maintenance of technology.
• Assist supervisor and/or project leaders in the planning and implementation of technology projects.
• Provide user support through onsite visits, email, phone and remote workstation access
• Provide application and technical support to end-users in a timely manner by answering questions and troubleshooting issues.
• Train personnel in general operation of supported hardware/software as well as create job aides.
• Communicate regularly and professionally with users through multiple means (written and verbal)

Skills

Microsoft desktop OS

Peripherals

Education

Associates Degree

CompTIA A+

Network+

Security+

Tools

Chrome devices

ChromeOS

Google Workspace

A/V equipment

Job description

Calhoun Intermediate School District is seeking a Technology Support Specialist to install and maintain end-user devices and provide on-site and remote support across the region. You will assist in planning technology projects, maintain documentation, and train staff on hardware and software usage.

Applicants should have at least one year of experience supporting Microsoft desktops and peripherals; familiarity with Chrome devices/ChromeOS and Google Workspace is preferred.