Education Tech Support Specialist

Jarrell Independent School District; Jarrell (TX); On-site; USD 25,000 - 34,000; Full time

Job summary

Jarrell Independent School District is seeking an experienced technical support specialist to assist district staff with endpoint devices, peripherals, software applications, and other technologies. The role includes onsite work to install and maintain equipment and to escalate issues as needed.

You will help develop instructional technology support and training materials for end users and must have strong communication, problem-solving, and customer service skills, plus the ability to adapt to

Qualifications

• High school diploma or GED required.
• Bachelor's degree in related fields preferred.
• Three years of related experience.
• Strong communication, organizational, and prioritization skills.
• Ability to install, maintain and repair computers and peripherals.
• Ability to install and maintain network cables and related equipment.
• Ability to diagnose problems and repair audio/visual equipment and other classroom technologies.
• Ability to communicate technical information to technical and non-technical staff.
• Flexible work schedule.

Responsibilities

• Provide technical support and assistance to school sites and district staff in the use of the district's endpoint devices, peripherals, software applications, and other technologies.
• Provide onsite technical work to install and maintain computer equipment and other technologies and escalate to appropriate team members as needed.
• Assist in developing and delivering instructional technology support and training materials for district end users.

Skills

Communication skills

Technical repairs

Networking setup

AV troubleshooting

Technical communication

Customer service

Flexibility

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Jarrell Independent School District is seeking an experienced technical support specialist to assist district staff with endpoint devices, peripherals, software applications, and other technologies. The role includes onsite work to install and maintain equipment and to escalate issues as needed.

You will help develop instructional technology support and training materials for end users and must have strong communication, problem-solving, and customer service skills, plus the ability to adapt to