Regional Technical Lead, Critical Power Projects

M.C. Dean, Inc.; Dallas (TX); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision insurance

401k Retirement Plan

Paid time off

Tuition reimbursement

Paid maternity leave

Job summary

M.C. Dean is seeking an experienced technical leader for the Critical Power Group’s Regional Service Lead role in Dallas. The position focuses on advanced troubleshooting, mentoring field technicians, and coordinating response efforts for critical infrastructure projects.

Drive regional technical quality, lead onboarding of new technicians, and collaborate with OEMs and engineering to deliver reliable power systems services. Some travel to project sites is required.

Qualifications

• BS in Engineering (Preferred EE or Industry related degree).
• Proficiency in reading and interpreting complex technical instructions, plans, blueprints, and schematic diagrams.
• Strong NEC knowledge and maintenance practices; travel to project locations.
• Experience with power electronic systems maintenance and repair; OEM experience is a plus.

Responsibilities

• Serve as region's primary technical resource for complex troubleshooting and equipment support.
• Provide technical guidance and mentoring to field technicians.
• Support regional technicians during emergencies, major repairs, startups, and escalations.
• Coordinate with OEMs, Technical Support, Engineering, and subject matter experts.
• Prepare quotations, estimates, and technical proposals for repairs and replacements.
• Develop technical scopes of work for maintenance and replacement projects.
• Assist with project forecasting, manpower planning, and resource allocation.

Skills

Technical leadership

Troubleshooting

Field service

Project coordination

Education

BS in Engineering (EE preferred)

Job description

M.C. Dean is seeking an experienced technical leader for the Critical Power Group’s Regional Service Lead role in Dallas. The position focuses on advanced troubleshooting, mentoring field technicians, and coordinating response efforts for critical infrastructure projects.

Drive regional technical quality, lead onboarding of new technicians, and collaborate with OEMs and engineering to deliver reliable power systems services. Some travel to project sites is required.