Regional Support & Programs Coordinator

Elwyn; Philadelphia (Philadelphia County); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Medical/Dental/Vision

Earned Wage Access/On-Demand Pay

Paid On-the-Job Training

Tuition Reimbursement

Career Advancement Opportunities and G

Flexible Schedules

Retirement Savings Plan

Job summary

Elwyn is seeking a Regional Support Coordinator to provide essential administrative support to LEA Representatives and CECs. This in-office role involves managing schedules, case records, and communications with families, providers and staff.

You will coordinate documents, support regional projects and ensure compliance with privacy rules. The position emphasizes strong organizational skills, attention to detail, and the ability to work with a cross-functional team in a nonprofit educational

Qualifications

• High School Diploma required; Associate’s degree preferred.
• 3–5 years of administrative or office support experience.
• Experience in educational setting preferred.
• Strong customer service and interpersonal skills.
• Excellent verbal and written communication; professional phone etiquette.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Knowledge of FERPA/HIPAA and confidentiality practices.

Responsibilities

• Serve as primary support and contact for regional staff.
• Provide reception and customer service to children, families and visitors.
• Coordinate schedules, timelines and deadlines for compliance.
• Prepare and maintain confidential documentation and case records.
• Support regional initiatives and special projects.
• Manage mail, office supplies and document uploads (Sprout/HCSIS).
• Assist with family communication and mass mailings.
• Coordinate interpreters and translation requests.

Skills

Customer service

Verbal & written communication

Time management

Teamwork / cross-functional

Attention to detail

Education

High School Diploma

Associate’s degree preferred

Tools

Microsoft Word

Microsoft Excel

Outlook

Sprout/HCSIS

EHR/EMR

MILNER system

Job description

Elwyn is seeking a Regional Support Coordinator to provide essential administrative support to LEA Representatives and CECs. This in-office role involves managing schedules, case records, and communications with families, providers and staff.

You will coordinate documents, support regional projects and ensure compliance with privacy rules. The position emphasizes strong organizational skills, attention to detail, and the ability to work with a cross-functional team in a nonprofit educational