Regional Support Coordinator

United States Digital Space LLC; United States; Remote; USD 39,000 - 54,000; Full time

Benefits offered by this job

Flexible schedule

Remote work with travel

NDIS training and development

Career progression

Employee assistance program

Job summary

APM Group is seeking an NDIS Support Coordinator, remotely based with Hobart visitation requirements. You will assess needs, coordinate supports, and manage complex stakeholder networks to maximize participant plans. The role emphasizes empathy, clear communication, and strong organizational skills.

Responsibilities include presenting to partner organizations, handling administrative duties, and building relationships with disability groups while traveling to meet clients as required.

Qualifications

• Minimum 6 months to 1 year of experience as an NDIS Support Coordinator.
• Allied Health qualifications or a Certificate IV in Allied Health, Disability, Aged Care, or similar.
• Must be able to undergo NDIS Worker Screening Check and Working with Children Check.

Responsibilities

• Assist NDIS participants in implementing their plans and coordinating services.
• Complete administration to required standard and ensure compliance.
• Develop and maintain relationships with quasi-government bodies and disability groups.
• Promote the company and generate interest in support coordination under the NDIS.
• Deliver presentations to Local Area Coordinators, Disability Service Providers, and groups.

Skills

Empathy

Presentation

Communication

Organization

Lead generation

Stakeholder relationships

Teamwork

Education

Certificate IV in Allied Health

Allied Health qualification

Job description

At the company, our NDIS Support Coordinators assess needs and coordinate support for NDIS participants referred to the company for Support Coordination services. This role is remote, but the successful candidate will be based in Hobart as there are some visitations with participants required.

Key Responsibilities

• Assist NDIS participants in implementing their NDIS Plans and coordinating their services and supports.
• Complete all necessary administration to the required standard, ensuring full compliance.
• Maintain and develop relationships with quasi-government bodies and disability associations/groups.
• Take ownership of developing and retaining these networks.
• Promote the company to the market and generate interest in support coordination under the NDIS.
• This may involve delivering presentations to various organizations such as Local Area Coordinators, Disability Service Providers, and support groups, including participants and nominees.

About You

• Your empathy and care for people
• Your ability to effectively present information and respond to questions from groups, managers, clients, and customers
• Your excellent verbal and written communication skills
• Excellent organizational and time management skills
• Your strong acumen in engaging potential clients and securing leads from inquiries
• Your superior skills in developing and maintaining stakeholder relationships
• Your ability to work independently and as part of a team

Requirements

• Current driver's license and willingness to travel to clients where required
• Minimum 6 months to 1 year of experience working as an NDIS Support Coordinator
• Allied Health qualifications or a minimum Certificate IV in Allied Health, Disability, Aged Care, or similar
• Experience or knowledge in complex family health issues would be beneficial
• Successful applicants will be required to undergo an NDIS Worker Screening Check and provide a current Working with Children Check.

About the company, Part Of The APM Group Since 2016, the company has empowered people with disabilities by helping NDIS participants maximize their plans and access support services. We provide Plan Management and Support Coordination services, using best-in-class tools and technologies across Australia. As an NDIS-registered provider with ISO 9001:2015 certification, we align with National Disability Standards and are a member of Disability Intermediaries Australia (DIA). the company is part of the APM Group, a global provider helping over 2 million people annually find employment, improve health and well-being, and participate in their communities. Joining the company means accessing opportunities within a dynamic and growing global business. Learn more at apm.net.au.

Benefits

• A flexible, supportive, and friendly team environment
• Ongoing training, career progression, and professional development opportunities
• An attractive salary
• Comprehensive Employee Assistance Program
• Paid parental leave with top-up opportunities
• Discounts at major retailers and an employee recognition program

the company embraces DIVERSITY and is an equal opportunity employer. the company welcomes applications from candidates of diverse backgrounds, including Aboriginal and Torres Strait Islander people and People with disability are also encouraged to apply.