Field Services Director: Drive Growth & Team Excellence

Home Depot; Colorado; Hybrid; USD 110,000 - 155,000; Full time

Job summary

The Home Depot is seeking a Field Director Services to oversee a broad field team including DSMs, AMMs, BIMs, SMs, and RPMs across a multi-district area. You will focus on pipeline, conversion, customer service and provider management to ensure profitability and an exceptional installation experience for customers.

You will lead, coach and develop field associates, uphold safety and regulatory compliance, and drive Home Services strategy across the region while meeting sales targets and

Qualifications

• Must be 18 years of age or older.
• Legally permitted to work in the United States.
• Demonstrated proficiency in predictive modeling, data mining and data analysis.

Responsibilities

• Cross-Functional Collaboration with field leadership and support teams to ensure field connectivity.
• Lead Services Leadership to achieve profitability and meet sales targets while maintaining customer satisfaction.
• Oversee talent decisions and retention strategies for a large geographic area.

Skills

Builds Effective Teams

Collaborations

Plans and Aligns

Communicates Effectively

Customer Focus

Develop Talent

Education

Bachelor's degree

Job description

The Home Depot is seeking a Field Director Services to oversee a broad field team including DSMs, AMMs, BIMs, SMs, and RPMs across a multi-district area. You will focus on pipeline, conversion, customer service and provider management to ensure profitability and an exceptional installation experience for customers.

You will lead, coach and develop field associates, uphold safety and regulatory compliance, and drive Home Services strategy across the region while meeting sales targets and